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Amazon One palm authentication discontinued

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71–80 of 188 posts

Re: Amazon One palm authentication discontinued

#71

Earlier quoted context omitted.

To be fair with scan & go you still have to scan your membership card which would be the equivalent of typing in your phone number. But most retail tech in the US is suuuuper backwards. They were still signing credit card receipts until very recently. The way you pay for petrol/gas is bonkers.

> The way you pay for petrol/gas is bonkers. Wait, what do you mean? This is how it works for us: I go to the gas station, the pumps are locked by default, I await eye-contact with the person inside, wave at them, they unlock the pump, I pump the petrol, then I go in and pay. I'm guessing it's radically different than that and involves signing papers somehow? Almost afraid to ask.

I only did it once in America and this was some years ago so maybe it's changed... but basically you have to somehow pay in advance. How do you do that without knowing how much petrol you'll need? Very good question! If I recall I basically overpaid and they refunded me or something like that. Crazy.

Re: Amazon One palm authentication discontinued

#72

I found the palm payment at Whole Foods to be very convenient for the same reason as others in this thread. The steps without using Amazon One were * open the amazon app * open the checkout thing * click the QR code button * click the amazon QR code * Scan it * Open Apple Wallet * Pay I hope that they will at least add the amazon QR code to apple wallet to make payment faster in store. That or something to make payme…

Walk me through it. Why do you have all these steps to pay at a supermarket? When I am here in the UK, I wave my phone over the card reader, it goes "Pling!" and that's my stuff paid for. Of course, it's different elsewhere. When I am over in Austria, I wave my phone over the card reader, it goes "Pling!" and that's my stuff paid for, but this time in Euros , at the going exchange rate.

In the US, you also wave your phone over the card reader, it goes "Pling!" and that's your stuff paid for. The GP comment is not about paying (although it can do that too [1]), but rather about providing their Amazon account details for Amazon Prime discounts and other benefits.

A similar process is the case in the UK as well at Amazon Fresh stores, last I checked.

[1] https://www.amazon.com/gp/help/customer/display.html?nodeId=...

Re: Amazon One palm authentication discontinued

#73

Earlier quoted context omitted.

Haha no. US commerce improvements tend to trail EU by a decade. We just got tap to pay a couple of years ago. People still pass bits of paper with signatures on them to pay each other for stuff.

> We just got tap to pay a couple of years ago You mean NFC payments? :| Oh, and checks too? I guess things were very different than my assumption, interesting thing to have learned today. Thanks!

Paper checks aren't nearly so common for anything other than maybe a local tradesman or if you're renting from an individual. It's not uncommon to see high traffic places like gas stations refuse paper checks outright, or only accept them from local banks, as the onus is on the receiver if it doesn't clear.

NFC payments have been around for a bit but are only recently very widespread, COVID really pushed that forward.

The only notable big name holdout is Walmart. Somehow, they're still on either chip+pin or magnetic stripe cards only.

Re: Amazon One palm authentication discontinued

#74

Earlier quoted context omitted.

> Now I've got to slowly type in my phone number for Prime Haven't the (big) supermarkets in the US adopted the whole "scan and go" thing that lots of countries in Europe have had for a long time? (maybe more than a decade at this point I think) When I go to the supermarket, right after the entrance, I pick up a scanner, then as I pick stuff, I scan them and pack them. Then when I'm done, you scan a code, give back t…

Haha no. US commerce improvements tend to trail EU by a decade. We just got tap to pay a couple of years ago. People still pass bits of paper with signatures on them to pay each other for stuff.

As much as I complain about Google I use Google Pay for basically everything. I'm not even taking my wallet with me...

Re: Amazon One palm authentication discontinued

#75

Earlier quoted context omitted.

To be fair with scan & go you still have to scan your membership card which would be the equivalent of typing in your phone number. But most retail tech in the US is suuuuper backwards. They were still signing credit card receipts until very recently. The way you pay for petrol/gas is bonkers.

> The way you pay for petrol/gas is bonkers. Wait, what do you mean? This is how it works for us: I go to the gas station, the pumps are locked by default, I await eye-contact with the person inside, wave at them, they unlock the pump, I pump the petrol, then I go in and pay. I'm guessing it's radically different than that and involves signing papers somehow? Almost afraid to ask.

Thankfully no signatures involved. You roll up, swipe/dip/tap your card in a reader on the gas pump, enter your postal code (archaic security measure from the pre-chip card era), wait a few moments for the electronic authorization (they pre-authorize an amount in the $75-150 range), then pump, and leave.

If you are paying cash, you generally have to go inside before pumping and prepay, and then go back inside afterwards to get your change, if applicable.

Re: Amazon One palm authentication discontinued

#76

Earlier quoted context omitted.

Faces are easier to change. Grow a beard, wear some glasses, put on some weight or some surgery if you really need to. Can’t change your eye print, finder prints, vein pattern or DNA.

That's not really been the case for years now. Apple's FaceID can figure out who you are even with a N95 mask and sunglasses on. And in most scenarios, you're gonna a) pay with a card with your name on it and b) head out to your car with its unique ID prominently displayed on it.

FaceID fails more than 85% of the time with a mask, sunglasses and a brimmed hat that covers the forehead.

Again, you can ditch your car but your biometric data will go into a pool that will be available to cross check against in perpetuity.

Re: Amazon One palm authentication discontinued

#77
The tech here was good but the product implementation was terrible. These scanners just showed up randomly in places and just sat there unused.

I literally both saw them all over and never actually saw anyone use it.

No clear onboarding pathway, no explanation as to what it did or why use it, no clarity on what happens to the data. Just a box sitting there.

It was as if all the focus was on the tech and nobody bothered to think about how to actually deploy a product to market.

Re: Amazon One palm authentication discontinued

#78
post #36

Earlier quoted context omitted.

It doesn't seem like a big deal, but this is just so much more annoying than using my palm that not only links my payment method but also prime membership. Now I need to tap through a stupid app and scan a code. We always stopped at whole foods on the way home from the gym, and I didn't always have my phone with me or readily accessible. This will definitely cause me to cut back on this quick stop in / impulse purcha…

If you have an iOS phone you can create a shortcut on your home screen that jumps directly to the code in the Amazon app. Whole Foods app may have the Shortcuts integration too, but I use the Amazon app. The code both applies your Prime membership and links your preferred payment method.

I believe it’s even quicker to ask Siri to open the Whole Foods app. You don’t need to touch anything and Face ID will unlock the phone while you’re talking.

Re: Amazon One palm authentication discontinued

#79

Earlier quoted context omitted.

> The way you pay for petrol/gas is bonkers. Wait, what do you mean? This is how it works for us: I go to the gas station, the pumps are locked by default, I await eye-contact with the person inside, wave at them, they unlock the pump, I pump the petrol, then I go in and pay. I'm guessing it's radically different than that and involves signing papers somehow? Almost afraid to ask.

I only did it once in America and this was some years ago so maybe it's changed... but basically you have to somehow pay in advance. How do you do that without knowing how much petrol you'll need? Very good question! If I recall I basically overpaid and they refunded me or something like that. Crazy.

As an American, I always put my card into the pump itself and then fill up. No guessing, no change, no even going inside for a normal visit.

One time I went inside to buy a can to fill up, and I also paid upfront for a gallon, which made the pump cut off automatically.

I've never tried to pay for an unknown amount of gas with cash, and never felt any need to.

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