true. ex-SWE at major food delivery app here. those places are very, very, very toxic.
uhm, 13 people upvoted the single comment of this newly created account
I'm a developer for a major food delivery app
71–80 of 316 posts
Re: I'm a developer for a major food delivery app
#72More evidence for my theory that the only reason Uber et al are able to exist is because they have an infinite supply of suckers signing up as drivers. Any McJob pays better now.
*infinite supply of migrants
Re: I'm a developer for a major food delivery app
#73I can believe in each fact individually, but altogether (and that the author has exposure to all of that) it feels like just a rage bait. Here are red flags for me: 1. Priority delivery. Thanks to zepbound I order delivery much less, but when I did (doordash/uber eats/grubhub) the priority delivery proposition was not about dispatch but about routing: driver going straight to your house, without any intermediate stop…
2. tip theft and pay the rent are valid terms here.
3. quite likely something like this will exist and it might not be called that right in the code base but it sounds like something that will show up in Slack conversations. From a pure ML perspective (throwing ethics out the windos, this is a good feature)
4. this one sounds sus because cash flow details may not be something a backend engineer might be privy to.
5. UberEats as well. Either ways its quite difficult to say whether or not this is true. But the post does say that tipping theft works by reducing base pay and having the customer pick up the tab. So its not so straightforward.
Re: I'm a developer for a major food delivery app
#74LLM writing style. Including obvious em-dashes.
Re: I'm a developer for a major food delivery app
#75I can believe in each fact individually, but altogether (and that the author has exposure to all of that) it feels like just a rage bait. Here are red flags for me: 1. Priority delivery. Thanks to zepbound I order delivery much less, but when I did (doordash/uber eats/grubhub) the priority delivery proposition was not about dispatch but about routing: driver going straight to your house, without any intermediate stop…
> 3. With all the modern corporate doublespeak trainings, there is 0 chance that something would be called “desperation score” in us business.
This is a good point. It'd almost certainly be called something like 'payrate sensitivity factor'
Re: I'm a developer for a major food delivery app
#76A sprint planning meeting seems like the wrong place to put that topic. I'm also not used to developers having that much visibility into accounting practices. And that seems like an odd way to structure things.
I used to write tests for a cryptocurrency trading platform. I regularly talked to the auditors, as they were the ones who made sure that the crypto we transferred into external wallets made it back into internal wallets after the test. I wouldn't say that I knew a bunch of accounting practices from talking to them, but I _did_ learn that the CTO and director of QA both lied to me during my interview. Sure, we made _…
Yup. Engineers do have visibility into fintech systems that they implement, maybe even more so than the bean counters since they can trace exactly which txns went where. These things are logged.
Re: I'm a developer for a major food delivery app
#77So are we talking Uber eats here?
For UberEats the listed prices are also different from when you order directly at the restaurant. Its not just he ridiculous service fees.
Re: I'm a developer for a major food delivery app
#78If the allegations are true, then I think the writer needs to call up a good state Attorney General's office, and ask who to talk to. Though I'd guess that the alleged scummy company has seen this, and is already preparing their response, trying to purge any incriminating emails and PowerPoints, etc.
Well the company might just donate to a certain library and get away scot free.
Re: I'm a developer for a major food delivery app
#79Re: I'm a developer for a major food delivery app
#80I can believe in each fact individually, but altogether (and that the author has exposure to all of that) it feels like just a rage bait. Here are red flags for me: 1. Priority delivery. Thanks to zepbound I order delivery much less, but when I did (doordash/uber eats/grubhub) the priority delivery proposition was not about dispatch but about routing: driver going straight to your house, without any intermediate stop…
I was previously at Uber. I can imagine that the culture at some of these companies is toxic enough that people may openly discuss or even brag about some of these things.
There is also a good chance that this person only has 2nd and 3rd hand information and much of the post is only partly true.
Re: 100% of tips going to the driver
I have heard that many of the services are required to at least pay minimum wage. Let's say that this is $20/hr. If they receive $15 in tips during that hour, the company reduces their wage to $5. Driver gets $20 for the hour, $15 in tips, $5 in wages. Yes, 100% of the tips goes to the driver. No, the driver isn't economically better off depending on your tip, unless you are a very generous tipper.
In California, there's AB578 [1], which makes that practice illegal. The poster's algorithm (set the wage before the tip, based on the predicted tip) seems like it might be an attempted workaround for that law. I think it adds credibility that the poster has insight on that algorithm, since they aren't claiming just the publicly known offsetting tactic.