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Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

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Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#71

Post by trinsic2 »

userbinator wrote: post #49

To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…

This is why I don't use an os that depends on cloud functionality built into the os for much of its fuctionality. It's really stupid IMHO to depend on a closed system like this to store data.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#72

Post by Groxx »

jjtheblunt wrote: post #56
baby wrote: post #8

Earlier quoted context omitted.

oh man, I started with iTunes Match because that's the only service that I could use to backup all my MP3s, and now it's all messed up and so much music has just disappeared from my playlist... so sad. Unfortunately I still don't know a service I can use that will allow me to sync my current MP3s / what I have in Apple Music, and export it if I need it. There's really an issue of owning data and being able to take it…

https://tidal.com ?

fwiw: when I've uploaded tracks I've purchased, it almost immediately locks them because they're copyrighted... because AFAICT it's a feature for independent musicians to upload their own stuff, not a library backup. all the text around it seems to support that interpretation.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#73

Post by cemoktra »

x3sphere wrote: post #32

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

Well from my view as European working in finance. Handling money for customers to pay (buy apps) likely requires an e money license (not sure about other states). And with this there is lot of things coming, like AML and what not. So disabling the account might be due to regulations required for the e money license.

Of course Support should be able to resolve this if proves are given

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#75

Post by beala »

mh- wrote: post #38
sho wrote: post #31

Earlier quoted context omitted.

> It requires to have a full copy locally. yeah that's the thing. When my iPhotos library exceeded 1TB I lost the ability to store the full local copies. Since then, iCloud itself has been the sole source. Looks like there's some decent, reasonably priced apps to handle this like https://apps.apple.com/us/app/parachute-backup/id6748614170?... (no affiliation)

Thanks, I have the same problem and need to do something about it. I wonder if it can calculate (estimate) how big of an external disk I'll need. My wife and I each have 40-50k photos and a few thousand videos in iCloud Photos.

On my iPhone, I can see the size of my iCloud photo backups. Settings -> Apple Account -> iCloud -> Storage.

Weirdly, that number is different than Immich’s estimate of my photo library (95 GB vs 150 GB), but perhaps good enough to get you in the ballpark.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#76

Post by iknowstuff »

sho wrote: post #23

Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..

Back in the iPhoto days I used to symlink the library to an external drive.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#79

Post by redrove »

geekologist wrote: post #34
sho wrote: post #23

Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..

immich is an extremely polished, FOSS alternative to google/apple photos. It's an investment, but a 4 bay NAS running immich should do nicely. Additionally I backup snapshots to Backblaze B2 via restic which runs another $5/TB

For me personally Immich is a non-starter because its not end-to-end encrypted.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#80

Post by PunchyHamster »

kingleopold wrote: post #60
userbinator wrote: post #49

To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…

with this same logic, you don't want to know how much your government and your country cares about you. odds are even a lot lower for them.

oh, no, they will do a lot to make you pay taxes
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