Earlier quoted context omitted.
Fair question. The core will always stay open source and free. We’ll monetize around it with things like managed hosting, enterprise support, and compliance options (HIPAA, SOC2, etc). Basically, we make money when teams want someone to stand behind it in production, not for using the software itself. But let us know if you have other ideas! We're still new to open source
So to clarify, does this mean you don't plan to go down the route of having a "community edition" vs a "enterprise edition" with missing features in the former?
The split model leaves too many holes to make it really useful for the community. When we add things like "authentication", we'll ship the plugins (like okta integration (for enterprises), etc. We will do our best to maintain all of the plugins (but if there are 30 different auth providers, we will have to rely on the community to maintain the smaller ones), but, enterprises will pay us to ENSURE everything is up to date, safe, etc.
The Support + Service model has been proven by large and small companies alike - it is one that will also survive the AI contraction coming.