Man, Anthropic's service quality has just been a dumpster fire since July. Embarrassed I ever recommended people pony up for a 20x Max plan. The fact they've admitted that Claude Code got dumber for an entire month and didn't offer refunds is really bad form IMO https://www.reddit.com/r/ClaudeAI/comments/1nc4mem/update_on...
API, Claude.ai, and Console services impacted [resolved]
71–80 of 81 posts
Re: API, Claude.ai, and Console services impacted [resolved]
#72Funny observation - it feels like being in the EU I get a much better AI SaaS experience than folks over in the US. It’s like every other day, the moment US working hours start, AI (in my case I mostly use Anthropic, others may be better) starts dying or at least getting intermittent errors. In EU working hours there’s rarely any outages.
Yeah, also the CI queues start to get longer towards the end of the EU day as the Americans start their day.
Re: API, Claude.ai, and Console services impacted [resolved]
#73Earlier quoted context omitted.
I've been paying for the $20/m plan from Anthropic, Google, and OpenAI for the past few months (to evaluate which one I want to keep and to have a backup for outages and overages). Gemini never goes down, OpenAI used to go down once in a while but is much more stable now, and Anthropic almost never goes a full week without throwing an error message or suffering downtime. It's a shame because I generally prefer Claude…
Same here, but for API access to the big three instead of their web/app products, and Gemini also shows greater uptime. But even when the API is up, all three have quite high API failure rates, such as tool calls not responding with valid JSON, or API calls timing out after five minutes with no response. Definitely need robust error handling and retries with exponential backoff because maybe one in twenty-five calls…
Invalid JSON and other formatting issues is more towards the model behavior I would say since no model guarantees that level of conformance to the schema. I wouldn't necessarily club it with the downtime of the API.
Re: API, Claude.ai, and Console services impacted [resolved]
#74Nooooo I'm going to have to use my brain again and write 100% of my code like a caveman from December 2024. Comment last time that had me chuckling.
I might have to go read documentation again instead of asking Claude
Re: API, Claude.ai, and Console services impacted [resolved]
#75Anthropic has by far been the most unreliable provider I've ever seen. Daily incidents, and this one seems to have taken down all their services. Can't even login to the Console.
OpenAI used to be just as bad if not worse.
But they've stabilized the past 5 months.
Re: API, Claude.ai, and Console services impacted [resolved]
#76Anthropic has by far been the most unreliable provider I've ever seen. Daily incidents, and this one seems to have taken down all their services. Can't even login to the Console.
I've been paying for the $20/m plan from Anthropic, Google, and OpenAI for the past few months (to evaluate which one I want to keep and to have a backup for outages and overages). Gemini never goes down, OpenAI used to go down once in a while but is much more stable now, and Anthropic almost never goes a full week without throwing an error message or suffering downtime. It's a shame because I generally prefer Claude…
A lot of people might be discovering their preference for Claude.
Re: API, Claude.ai, and Console services impacted [resolved]
#77Earlier quoted context omitted.
And yet even dogfooding their own product heavily, it's still a giant janky pile. The prompt work is solid, the focus on optimizing tools was a good insight, and the model makes a good agent, but the actual claude code software is pretty shameful to be the most viable product of a billion dollar company.
What artifact are you evaluating to come to this conclusion? Is the implementation available?
The source for one of the initial versions got leaked a while ago and let’s say it’s not very good architecturally speaking, specifically when compared with the Gemini CLI, which it open source.
The point of Claude Code is deep integration with the Claude models, not the actual CLI as a piece of software, which is quite buggy (it also has some great features, of course!)
At least for me, if I didn’t have to put in the work to modify the Gemini CLI to work reliably with Claude (or at least to get a similar performance), I wouldn’t use Claude Code CLI (and I say this while paying $200 per month to Anthropic because the models are very good)
Re: API, Claude.ai, and Console services impacted [resolved]
#78Everyone will just have to learn how to do it like we did in the old days, and blindly copy and paste from Stack Overflow.
Stack overflow did not exist or was not even a dream when I was in my prime :)
Re: API, Claude.ai, and Console services impacted [resolved]
#79To be fair, we did have rainy weather in Ashburn today (insert some joke about us-east-1 here).
Re: API, Claude.ai, and Console services impacted [resolved]
#80Earlier quoted context omitted.
What artifact are you evaluating to come to this conclusion? Is the implementation available?
A. I use it daily to take advantage of the plan inference discount. B. Let's just say I didn't write the most robust javascript decompilation/deminification engine in existence solely as an academic exercise :)
Share, if you please.