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Cursor IDE support hallucinates lockout policy, causes user cancellations

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Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#71

Post by n_ary »

AstroBen wrote: post #24
idopmstuff wrote: post #11

Earlier quoted context omitted.

I mean to be fair, I like that they're putting their money where their mouth is so to speak - if you want to sell a product based on the idea that AI can handle complex tasks, you should probably have AI doing what should be simple, frontline support.

I don't agree with that at all. Hallucination is a very well known issue. Sure leverage AI to improve their productivity.. but not even having a human look over the responses shows they don't care about their customers

The number of times real human powered support caused me massive headache and sometimes financial damage and the number of times my lawyer fixed those because me trying to explain why they were wrong… I am not surprised that AI will do the same as the creation is the image of the creator and all that.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#72

Post by alok-g »

d357r0y3r wrote: post #38
ddxv wrote: post #31

Cursor is weird. They have a basically unused GitHub with a thousand unanswered Issues. It's so buggy in ways that VSCode isn't. I hate it. Also I use it everyday and pay for it. That's when you know you've captured something, when people hate use your product. Any real alternatives? I've tried continue and was unimpressed with the tab completion and typing experience (felt like laggy typing on a remote server).

Cline is pretty solid and doesn't require you to use a completely unsustainable VSCode fork.

I have heard Roo Code is a fork of Cline that is better. I have never used either so far.

https://github.com/RooVetGit/Roo-Code

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#73

Post by NeutralCrane »

denismenace wrote: post #29
xyst wrote: post #27

AI bubble popping yet? Looking forward to not buying GPUs that cost $2K (before tariffs…).

[flagged]

There’s a bubble, in the sense of the dot-com bubble. There’s a lot of money being thrown at the AI equivalents of Pets.com, and that will pop eventually. But the internet persisted and transformed every aspect of the society even after the bubble. I think AI will be similar.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#74

Post by smaddox »

ddxv wrote: post #31

Cursor is weird. They have a basically unused GitHub with a thousand unanswered Issues. It's so buggy in ways that VSCode isn't. I hate it. Also I use it everyday and pay for it. That's when you know you've captured something, when people hate use your product. Any real alternatives? I've tried continue and was unimpressed with the tab completion and typing experience (felt like laggy typing on a remote server).

I switched to Windsurf.ai when cursor broke for me. Seems about the same but less buggy. Haven't used it in the last couple weeks, though, so YMMV.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#75

Post by ModernMech »

nerdjon wrote: post #63

There is a certain amount of irony that people try really hard to say that hallucinations are not a big problem anymore and then a company that would benefit from that narrative gets directly hurt by it. Which of course they are going to try to brush it all away. Better than admitting that this problem very much still exists and isn’t going away anytime soon.

It's a huge problem. I just can't get past it and I get burned by it every time I try one of these products. Cursor in particular was one of the worst; the very first time I allowed it to look at my codebase, it hallucinated a missing brace (my code parsed fine), "helpfully" inserted it, and then proceeded to break everything. How am I supposed to trust and work with such a tool? To me, it seems like the equivalent of lobbing a live hand grenade into your codebase.

Don't get me wrong, I use AI every day, but it's mostly as a localized code complete or to help me debug tricky issues. Meaning I've written and understand the code myself, and the AI is there to augment my abilities. AI works great if it's used as a deductive tool.

Where it runs into issues is when it's used inductively, to create things that aren't there. When it does this, I feel the hallucinations can be off the charts -- inventing APIs, function names, entire libraries, and even entire programming languages on occasion. The AI is more than happy to deliver any kind of information you want, no matter how wrong it is.

AI is not a tool, it's a tiny Kafkaesque bureaucracy inside of your codebase. Does it work today? Yes! Why does it work? Who can say! Will it work tomorrow? Fingers crossed!

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#76

Post by NeutralCrane »

discreteevent wrote: post #21

The original bug that prevented login was no doubt generated by AI. They probably ran it through an AI code review tool like the one posted here recently. The world is drowning in bullshit and delusion. Programming was one of the few remaining places where you had to be precise, where it was harder to fool yourself. Where you had to understand it to program it. That's being taken away and it looks like a lot of peopl…

I’d love to visit the alternate universe you inhabit where there are no bugs in human written code.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#78

Post by omneity »

dylan604 wrote: post #50
andybak wrote: post #41

I just cancelled - not because I thought the policy change was real - but simply because this article reminded me I hadn't used it much this month.

so the old adage no such thing as bad PR shows to be incorrect. had they not been in the news, they'd at least have gotten one more monthly sub from you!

This would only be complete in aggregate. We don’t know how many people signed up as a result.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#79

Post by merb »

falcor84 wrote: post #69
merb wrote: post #16

Earlier quoted context omitted.

It’s basically a vscode fork that illegally uses official extensions, that were not allowed to be used in forks.

Does "it" use the official extensions, or does it only allow "you" the user to use them?

First of all, their docs link to the market place of ms:

https://www.cursor.com/how-to-install-extension

Which is basically an article to use an extension in a way that’s basically forbidden use.

If that was not bad enough the editor also told you to install certain extensions if certain file extensions were used that were also against the tos of the extension.

And basically cursor can just be using the vsix marketplace from eclipse, which does not contain restricted extensions.

What they do is at least shady.

And yes I’m not a fan of the fact that Microsoft does this, even worse they closed the source (or some parts of it) of some extensions as well, which is also a bad move (but their right)

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#80

Post by [deleted] »

theturtletalks wrote: post #49

Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use. The repo was even trending on Github ( https://github.com/yeongpin/cursor-free-vip ). Sadly, Cursor will always be hampered by maintaining it's own VSCode fork. Others in this niche are expanding rapidly and I, myself, have started transitioning to using Roo and Cline.

[deleted]
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