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Going to the local branch stopped them from sending any more demands for documents so it seems it really was Citibank who had sent those demands to me. But for them to ask for my password in a phone conversation is a huge Red Flag right? And they never sent me a confirmation that issue was resolved.
I should have reported them for asking for my password, but did not know where should I submit such a report.
Big banks are too big.
Similar experience: Citibank Retirement. I had about $80,000 in IRA/CD's. I'd created & contributed to them over a period of 35 years. Last year, it's time to retire, and Citibank won't give me half the money. It seems that some CD's are for "Cliff Stoll" and some for "Clifford Stoll". Citibank Retirement demanded a "Marriage Certificate, Divorce Decree, or Court Order" to demonstrate that "Cliff Stoll" is the same p…
Crypto solves this. Well, eventually, after initially making it worse, because all your crypto-adjacent transactions in the meantime make legacy banks extra-hair-trigger suspicious.
This seems somewhat contentious, but having some assets outside of the banks is a pretty reasonable derisking mechanism. Bitcoin, and some stablecoins seem like a wise choice.
Earlier quoted context omitted.
>My street name changed and I still have issues now and then with geolocation. This happened at my previous house, except with an additional twist: the street name was changed to an identical streetname, less than a mile away , but within a different city. Adding to the confusion, my address was duplicated on that other street with a commercial brokerage which often gets sued. How do I know about these lawsuits? — be…
what... what did you doo...
Only once did the process server actually look on his phone to see that there were in fact two same-addressed properties (and obviously mine was residential).
> After months of back-and-forth, [...] I finally got my money.
I didn't find any mention of a lawyer in the article.
When you realize you're dealing with people who aren't operating in good faith, seriously consider consulting a lawyer.
(A harder problem is realizing when people aren't operating in good faith. Especially if you're a Pollyanna, or decent folk dropped into the big city.)
> consider using my referral link to open an account with Mercury
I'm not going to click a kickback link on a piece like this, and I'm going to disregard the recommendation.
If the goal is to warn people away from something, or to make a positive recommendation for something else, why add an obvious conflict of interest that didn't have to be there?
Revolut, Mercury, Meow and Payoneer (Personally using myself) are all leading online businesses.
Earlier quoted context omitted.
It's definitely exacerbated by being a big bank though. If I have a problem with my local bank, I can literally walk into the branch and probably just talk to a VP about it straight-away if needed.
This is even more true at a local credit union. Add in the co-op network of credit unions, where you can go to any branch of any of the member unions (50k+ branches last time I checked, but it's been awhile) and it's hard for me to understand why people bother with these big banks.
At a certain point in this story, it felt like time to file the lawsuit. They basically stole the money and wouldn't give it back to the owner.
I've never used JP Morgan or Chase, but I recently inherited some stock. There was no way to transfer the stock in-kind to another brokerage, for some reason it needed to go from a JP Morgan account to another JP Morgan account. (I didn't want to cash the stock out immediately because I couldn't get info on the basis and what the capital gains taxes would be). Anyway, sibling knew someone who worked at JP Morgan priv…
You'd need to figure that out eventually anyway. Better sooner than later.
But in any case, you could have sold the stock, transferred the money, and then re-purchased the stock and simply reported it as a wash sale.
> by this time the stock market had tanked
That can go either way. I've had stocks that I wanted to sell get held up, and go up in value in the meantime. So you have to just chalk that up to fate.