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Hetzner switches to new billing model

docs.hetzner.com

71–80 of 206 posts

Re: Hetzner switches to new billing model

#71

Earlier quoted context omitted.

> How do they decide when the server is "used"? If you turned on the server, it's being used.

A server that is simply turned on does not necessarily mean it is "in use."

A server that can't be sold to someone else is in use

Re: Hetzner switches to new billing model

#72

Earlier quoted context omitted.

> How do they decide when the server is "used"? If you turned on the server, it's being used.

A server that is simply turned on does not necessarily mean it is "in use."

This is true, but it still may be how Hetzner decides usage. I'm not sure if this is the case, but it seems pretty reasonable when you're talking about bare metal.

Re: Hetzner switches to new billing model

#73
post #17

I have a dedicated server in Hetzner and I don't understand what this means. How do they decide when the server is "used"? Based on CPU allocation? SSH sessions? HTTP traffic? Power? It's easy to shut down virtual servers and continue from the same position. It's not that easy to do the same for servers. The linked page is very unclear about this.

"If you use a product for the whole month, we will continue to invoice you for the same monthly amount as always."

Re: Hetzner switches to new billing model

#74
post #60

This is actually great. I maintain a library[1] for interacting with the Robot interface using Rust, but testing is heavily gated because of the potential costs it might incur, which is why a lot of the purchasing/cancellation APIs haven't been thoroughly tested. With this billing, I'll be able to do thorough integration testing without breaking the bank. And of course with hourly billing, horizontal scaling becomes…

At the moment there is still a one-time order fee for dedicated servers and the docs don’t clarify if it will remain.

> At the moment there is still a one-time order fee for dedicated servers

For (some) dedicated servers, I think. Last time I checked the lowest tiered dedicated servers didn't have any setup fees. If it's not mentioned, assumed it'll remain.

Re: Hetzner switches to new billing model

#75
post #45

Earlier quoted context omitted.

Be ready to handover a copy of your national ID/passport

Can you elaborate? I have a VPS and a storage box on Hetzner and I'm so far satisfied with it, minus the sometimes confusing interface between their different products.

[flagged]

Re: Hetzner switches to new billing model

#76
post #64

Earlier quoted context omitted.

Yes, but Hetzner costumer service is from another planet. So in case of issues they won't be able to help, and you will have issues.

Hetzner has good support.

I sttongly disagree based in my interaction with them. They were very rude. That said, their services are reasonably priced and they have been competent throughout my time with them.

Hetzner would be far more appealing if they ever decide to muzzle their rebid support team.

Re: Hetzner switches to new billing model

#77
post #17

I have a dedicated server in Hetzner and I don't understand what this means. How do they decide when the server is "used"? Based on CPU allocation? SSH sessions? HTTP traffic? Power? It's easy to shut down virtual servers and continue from the same position. It's not that easy to do the same for servers. The linked page is very unclear about this.

Whatever that means, you will pay more.
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