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Posthog is closing their Slack community in favor of forum

posthog.com

71–80 of 223 posts

Re: Posthog is closing their Slack community in favor of forum

#72
post #6

Earlier quoted context omitted.

I’d take discord over slack. Aside from the lack of being able to use multiple email addresses…

Between publicizing my joined servers to other users, lack of fine grained notification control, constant captchas/email verification, and lack of alternative clients, discord teeters right on the fulcrum of convenience balanced by user-unfriendliness.

My favorite "wtf" moment is how Discord reveals to users when I have blocked them, because they can no longer apply emoji reactions to my messages. Good times.

Re: Posthog is closing their Slack community in favor of forum

#73
I've been part of an open source project for well over 2 years now. We use Slack for community management (3k users). It's pretty clear to me that Slack was never really meant to replace forums:

- Lots of the previously answered questions are lost

- Search is not great and is limited to Slack. We have many non-slack users searching through Google.

- It's noisy with random chatter

- It's harder for us to keep track of questions to answer.

I think Slack is great for really small communities or for new products that need quick feedback but not for large community management.

Re: Posthog is closing their Slack community in favor of forum

#74
Both forums and discord are really bad for finding quick answers. You enter a 40 page thread with post on post of speculation and "try this" - if you have more than 100 active users you need a voting system like Reddit or Stack Overflow. Otherwise the best content gets drowned out by the bad content.

Re: Posthog is closing their Slack community in favor of forum

#75
post #63

> useful solutions aren't searchable on our site or via Google. And since their forum does not render without Javascript, it is still not archived on archive.org, and probably not searchable with Bing or Duckduckgo

It's working fine once it's archived tho, see e.g.

https://web.archive.org/web/20240114085417/https://posthog.c...

Re: Posthog is closing their Slack community in favor of forum

#76
post #63

> useful solutions aren't searchable on our site or via Google. And since their forum does not render without Javascript, it is still not archived on archive.org, and probably not searchable with Bing or Duckduckgo

It's working fine once it's archived tho, see e.g. https://web.archive.org/web/20240114085417/https://posthog.c...

My bad, it wasn't visible until I disabled uBlock, requests seem to be caught by the "uBlock filters – Privacy" list. Does the IA actually run the JS and archive the fetched JSON on its own, or does it depend on someone visiting the archive page with their browser to trigger archival of this JSON data?

Re: Posthog is closing their Slack community in favor of forum

#77

Earlier quoted context omitted.

Discord is much harder to manage, has many security risks, kids raiding your server, exposes emails from every user easily, and has a very shady business model. I would never use it for something professional/business related.

[flagged]

This is correct. Why is this comment gray?

Re: Posthog is closing their Slack community in favor of forum

#78
post #2

Would be nice if forums come back simply because of the searchability. The problem is when they become inundated with users and have too much noise. Maybe it will be just another cycle which will lead back to Slack/Discord after some years and then back to forum after some more.

Discord search is horrendous. The chat and threads are nice, but finding previous messages can be difficult. I feel like there's a opportunity here for someone to make a similar platform with far better search.

What do you mean? Its search is zippy af and the filters you can apply help narrow messages down very well

Re: Posthog is closing their Slack community in favor of forum

#80
post #6

Earlier quoted context omitted.

I’d take discord over slack. Aside from the lack of being able to use multiple email addresses…

Between publicizing my joined servers to other users, lack of fine grained notification control, constant captchas/email verification, and lack of alternative clients, discord teeters right on the fulcrum of convenience balanced by user-unfriendliness.

What about the constant, flashy popups of GET DISCORD NITRO MEGA PLUS FOR 10% OFF, FOR 5 ANIMATED GIFS AND COLORED BACKGROUNDS?

It does really not help that the target audience for Discord is 14 year old gamers.

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