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Apple Rejects the Hey Calendar from Their App Store

world.hey.com

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Re: Apple Rejects the Hey Calendar from Their App Store

#71

Earlier quoted context omitted.

So you think they intentionally not provided credentials, ruining their own release plans, yet somehow Apple took 19 days to realize and reply? The internet is funny…

Some Apple reviewers will take into account existing data too. Not just being able to sign in. So the provided credentials should have enough data.

This is a quote from DHH from LinkedIn:

>Of course we gave them a login. We’ve been publishing apps on the App Store for over a decade. This was not a low-level mistake. It went all the way to the app review board.

In another response he writes that the reviewers did in fact log in.

Re: Apple Rejects the Hey Calendar from Their App Store

#72

> After spending 19 days to review our submission, causing us to miss a long-planned January 2nd launch date If this review time period caused Hey to miss their launch date, this is a major signal that their developers do not have ANY experience with the iOS App Store. > That is because users are required to login with an existing account to use the functionality. Again, this is clearly spelled out in the Apple App S…

This is a quote from DHH from LinkedIn:

>Of course we gave them a login. We’ve been publishing apps on the App Store for over a decade. This was not a low-level mistake. It went all the way to the app review board.

In another response he writes that the reviewers did in fact log in.

Re: Apple Rejects the Hey Calendar from Their App Store

#73
post #7

DHH really needs to control his temper. Instead of focusing on the discrimination of his app (while there are other apps similar to HEY Calendar, why theirs rejected), he keeps mentioning about Apple’s 30% commission but this commission only applies to small number of developers. If you don’t earn more than $1 million in a year, you only pay 15%. If you earn more than that but have subscriptions (like HEY) then you p…

>DHH really needs to control his temper.

What good would that do?

Re: Apple Rejects the Hey Calendar from Their App Store

#74

Earlier quoted context omitted.

Extortion offers a choice as well.

Extortion usually demands something under the threat of something bad happening that you do not want, and the action is taken against you by someone else. You have a choice to write and iOS app and publish to the App Store or not. If you choose not to, what bad action is Apple purposely and actively taking against you in retaliation to you not giving in to their demands? Oh wait, they didn’t demand anything from you…

> Extortion usually demands something under the threat of something bad happening that you do not want, and the action is taken against you by someone else.

The action you do not want is "rejecting any appeal/blackballing" if you tell people what Apple reviewers did.

You claim "Apple reviewers are within their rights to do that, it's their garden/world you're just living in it."

---

Your professor unjustly gives you a D, but if you complain to anyone, he'll make it an F. It's your fault; you voluntary chose to enroll in that class knowing that the professor could assign you a poor grade. Losers weepers.

Re: Apple Rejects the Hey Calendar from Their App Store

#75

Earlier quoted context omitted.

They missed their launch date due to Apple Review. That does not scream "they have the experience they need". While they may not listen, they absolutely need to hear the advice to submit earlier.

Considering - the average processing time is 24h - Apple advises you that things slow down between 22-27 Dec would you say submitting on December 12th, with the goal of being ready by the second of January, is “submitting early”? Seems already extremely conservative. In my years working with mobile, I never saw any review take longer than three days, ever. Nineteen days is an eternity and probably indicates some inte…

For a brand new app with a hard target release date of 1/2, I would have submitted before thanksgiving with the intention of getting a version of the app approved before the 22nd of December. Then I would have submitted again any fixes required or if there was any additional work done. Again, something an experienced dev would have done because they know that the Apple review process is a black box and you must expect and schedule around rejection.

So no, submitting on the 12th, in the middle of holiday season, is not submitting early. Yes, I know Apple says things only slow down for 22-27, but experience tells me they actually slow down starting the week of Thanksgiving and the slow down lasts until 1/2.

The better option would have been to schedule the release for 1/12 or sometime that is not the day everyone comes back to work. Many mistakes were made in this release planning.

Re: Apple Rejects the Hey Calendar from Their App Store

#76

Earlier quoted context omitted.

Depends on the app, but for some apps, the more users, the more your cost per user increases, because of the type of user in each cohort. Early adopters tend to explore and self-support more. Late majority need more TLC.

Those costs would not be borne by Apple, though.

On the contrary, these users ask Apple for support for all manner of not-Apple app things.

Re: Apple Rejects the Hey Calendar from Their App Store

#77
I have multiple apps which require a login in the Store, and have never had a rejection for this reason. Either a reviewer made a mistake (it happens, and honestly, DHH's language here implies a conspiracy where a cockup is more likely), or they screwed up the submission.

One thing I have found that matters – your app's launch screen had better be as vanilla as possible. If you even hint at conversion, sales, sign-up, etc, you're going to get dinged.

Either way, this has a "smell" to it.

Re: Apple Rejects the Hey Calendar from Their App Store

#79

Earlier quoted context omitted.

Those costs would not be borne by Apple, though.

On the contrary, these users ask Apple for support for all manner of not-Apple app things.

Even my very tech illiterate mother knows the difference between a 3rd party app she downloaded and first party Apple apps.

Even still, people might ask Apple for support, but I highly doubt they receive any support beyond a generic message informing them to contact the app developer.

Re: Apple Rejects the Hey Calendar from Their App Store

#80

Earlier quoted context omitted.

Yea, but your choice of neighborhood doesn't lock you in to only being allowed to shop in a single supermarket.

In a lot of neighborhoods that's exactly what it does. Also, you can shop for iOS apps in other places, like https://setapp.com/ .

> In a lot of neighborhoods that's exactly what it does.

In what country/world/universe? I frequently go to a Costco that definitely isn't in my neighborhood. Haven't had any visits from the supermarket police yet.

Also, that's not an alternative store, that's simply a subscription app bundle.

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