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Launch HN: Loops (YC W22) – Email for SaaS Companies

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71–80 of 141 posts

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#71
Loops is the backbone of our enterprise lead qualification system. We'd built Lambdas on SNS to take care of a bunch of this emailing logic and were very happy to see Chris took care of it all. Every time we have a feature request or question, turns out it's on the roadmap.

Happy to share how we use it.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#72

I like your website: it's simple and mostly easy to find things. I also like the concept. I was looking for an API reference to see what I could do with your API, but didn't find one. It seems that information about API calls is scattered among more "how-to" oriented documentation. That's just fine, but it would also be nice to have some documentation oriented around endpoints and details of the API.

Thank you! API docs here, we should put it more front and center. I will adjust that.

https://loops.so/docs/add-users/api-reference#rest-api

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#73

Loops is the backbone of our enterprise lead qualification system. We'd built Lambdas on SNS to take care of a bunch of this emailing logic and were very happy to see Chris took care of it all. Every time we have a feature request or question, turns out it's on the roadmap. Happy to share how we use it.

Thanks, your early support means a lot! Hope we freed you up to spend less time on email and more time on the rest of your company :)

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#77

how are you different than resend (another YC company) ?

Generally, we don’t believe email copy belongs in your code base.

You can upload MJML if you’d really like to, along with designing in Figma via an integration, but really your best bet is our editor.

We've extended MJML to support additional platforms and it's lightning fast to just send an email.

If we can save a few engineering hours just by having the product person who needs to update the emails with new copy actually update the copy instead of pinging engineering, we think we’ve improved things.

We also support product and marketing email, along with transactional emails.

Happy to expand on it if you have additional q's

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#78
post #76

How are you different than a Klayvio or Attentive?

To the best of my knowledge, Klaviyo is more focused on e-commerce and Attentive more on e-commerce but especially SMS. I'm not familiar enough with their platforms to give a point-by-point comparison, but we're focused on the needs of our users within SaaS. If a customer needs a thing, we're going to work with them to understand it and build it for them. I think if we follow that compass long enough we'll end up differentiated quite a bit.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#80
This shared inbox approach reminds me of helpmonks.com, but more.

This is a neat concept - reminds me in some ways of mailgun when they were able to take a spin on email hosting to allow multiple domains relatively cheap but measure the number of emails.

I'll be signing up at least two things I can try it out with. The pricing information seems limited at present - until you realize it says 5000 poeple. Having one more paid category listed would be ideal.

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