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New images and video confirm Austin-made Tesla model Y has cracked front casting

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Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#71

Post by toddmorey »

gwbas1c wrote: post #47

This is a slam-dunk for the typical American lemon law. The owner of the car should go out and find a lemon law lawyer. When I had to work with one I didn't have to pay a thing. (I had a Subaru where the GPS / Stereo would reboot while I drove and loose its settings. After a bunch of replacements, the car still had the problem. I had to catch it on video, though. Subaru ended up declaring the car a lemon after trying…

Us too! They fixed a door handle and now the interior door panel falls off. They fixed a flash storage issue with the touchscreen and now it leaks some kind of sticky sealant everywhere. I’m scared to have them address anything.

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#72

Post by maffydub »

kramerger wrote: post #17
AlexandrB wrote: post #7

> The Tesla Files episode revealed that the BEV maker instructs its technicians always to provide feedback orally. Internal documents obtained by Handelsblatt stated: "Do not copy the report below into an email, text message, or leave it in a voicemail to the customer." I don't know how serious a crack in the front casting on a Tesla is, but this kind of policy is pretty egregious.

"Do this only orally" is always to hide evidence from a future court discovery. I don't think Tesla would do this unless management consider it very serious.

In previous employment (as a software engineer), I've been told to do this too - mainly around inventions we were trying to patent. The reason is slightly less nefarious than you might think - for example, someone might casually say that some aspect of their patent is "obvious" but they're saying that as an expert in their field who may have spent months or years thinking about the problem and alternative solutions. However, if it came to court, "even the inventor said this was obvious" is a pretty hard thing to respond to.

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#73

Post by toddmorey »

rsynnott wrote: post #67
gwbas1c wrote: post #47

This is a slam-dunk for the typical American lemon law. The owner of the car should go out and find a lemon law lawyer. When I had to work with one I didn't have to pay a thing. (I had a Subaru where the GPS / Stereo would reboot while I drove and loose its settings. After a bunch of replacements, the car still had the problem. I had to catch it on video, though. Subaru ended up declaring the car a lemon after trying…

> I own two Teslas and their service is horrible. Genuinely curious; why did you buy the second one? I might possibly be slightly over-vindictive with brands, but once a brand fails me I’m very reluctant to buy something else from them (a Samsung TV with some silly quality control and firmware issues was enough to make me swear off Samsung, and the Nexus 7 (original one; the one that tended to degrade after about a y…

I’m shopping for anything EV other than a Tesla now. There are many options now, but Tesla is still way ahead with the power train. Most competitors aren’t at the same place on range & performance yet.

It’s an amazing power train glued inside a 90s-era Oldsmobile.

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#74

Post by gottorf »

rsynnott wrote: post #67
gwbas1c wrote: post #47

This is a slam-dunk for the typical American lemon law. The owner of the car should go out and find a lemon law lawyer. When I had to work with one I didn't have to pay a thing. (I had a Subaru where the GPS / Stereo would reboot while I drove and loose its settings. After a bunch of replacements, the car still had the problem. I had to catch it on video, though. Subaru ended up declaring the car a lemon after trying…

> I own two Teslas and their service is horrible. Genuinely curious; why did you buy the second one? I might possibly be slightly over-vindictive with brands, but once a brand fails me I’m very reluctant to buy something else from them (a Samsung TV with some silly quality control and firmware issues was enough to make me swear off Samsung, and the Nexus 7 (original one; the one that tended to degrade after about a y…

> I might possibly be slightly over-vindictive with brands

At your rate, you might run out of brands to buy from ;-)

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#76

Post by ta988 »

adionionio wrote: post #22
stephenr wrote: post #9

The weirdest part of this to me is the customer. You knew the manufacturer had a reputation of forgetting hard to check parts ... and you still bought one. What else could it be missing that you can't practically check for? Still I guess at least it's good to see Tesla living up to the reputation for American cars to be generally shit build quality. I feel like they're going a bit overboard on that factor though.

>The electric SUV owner told me he still prefers that I use only his initials and his other nickname (Cracked_Tesla) because he wants to give another Tesla Service Center a chance to do the right thing. The owner received a car with cracked structural components and is still going to give them another chance. I could understanding asking to remain anonymous to avoid retaliation or public scrutiny, but not whatever th…

Unfortunately when people are so emotionally involved with something be it a CEO, a brand or a religious group they will go through all kind of brain gymnastics to not really blame them. Look at the child abuse in the catholic church (and all the others that are just barely starting to be known), their congregants protected the priests too and found all kind of excuses.

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#77

Post by opwieurposiu »

This looks to me like a "cold shut", which is a type of casting defect.

"Cold shuts occur when two relatively cold streams of molten metal from different gates meet and do not fuse together properly during the casting process. This problem is visible to the naked eye – giving the appearance of a crack separating the two sections."

https://www.haworthcastings.co.uk/news/the-differences-betwe...

Cracks caused by impact have sharp edges and cracks caused by cold shuts have more rounded or sandy looking edges.

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#78

Post by rsynnott »

gottorf wrote: post #74
rsynnott wrote: post #67

Earlier quoted context omitted.

> I own two Teslas and their service is horrible. Genuinely curious; why did you buy the second one? I might possibly be slightly over-vindictive with brands, but once a brand fails me I’m very reluctant to buy something else from them (a Samsung TV with some silly quality control and firmware issues was enough to make me swear off Samsung, and the Nexus 7 (original one; the one that tended to degrade after about a y…

> I might possibly be slightly over-vindictive with brands At your rate, you might run out of brands to buy from ;-)

Eh, that’s two over about the last decade. I’ll manage :)

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#79

Post by yafbum »

stephenr wrote: post #25
FirmwareBurner wrote: post #10

Earlier quoted context omitted.

>You knew the manufacturer had a reputation of forgetting hard to check parts... and you still bought one. Yeah but the company is run by a hip cool memelord who's gonna get us to mars, and his cars have nice softwares like my iPad. Who cares about the metal parts of the car's rigidity structure? That's just something old boring people think about. Everyone knows EVs are more reliable than ICE so no need to ever look…

> The shit build quality has less to do with being American I'm not suggesting they're shit because they're American. I'm just saying it's nice to see them living up to the existing standard of shitness set by the existing American manufacturers. I'm sure each American car manufacturer has their own unique and interesting reasons for having reliably shit build quality compared to European or Japanese manufacturers.

I was hesitant about buying a Chevy Bolt EV for similar reasons, but honestly, zero complaints. Well made, pleasure to drive. They did have a battery recall but that was due to defects introduced at an LG factory in Korea IIRC

Re: New images and video confirm Austin-made Tesla model Y has cracked front casting

#80

Post by ta988 »

rsynnott wrote: post #67
gwbas1c wrote: post #47

This is a slam-dunk for the typical American lemon law. The owner of the car should go out and find a lemon law lawyer. When I had to work with one I didn't have to pay a thing. (I had a Subaru where the GPS / Stereo would reboot while I drove and loose its settings. After a bunch of replacements, the car still had the problem. I had to catch it on video, though. Subaru ended up declaring the car a lemon after trying…

> I own two Teslas and their service is horrible. Genuinely curious; why did you buy the second one? I might possibly be slightly over-vindictive with brands, but once a brand fails me I’m very reluctant to buy something else from them (a Samsung TV with some silly quality control and firmware issues was enough to make me swear off Samsung, and the Nexus 7 (original one; the one that tended to degrade after about a y…

I didn't know the Nexus 7 had issues I had mine for almost 10y and just gave it away to someone it is still working and the battery too (albeit not really long anymore).
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