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Even Apple employees hate Siri and are skeptical of its future, new report says

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Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#71

I generally like Siri and rarely experience bugs. I use it to set timers, get the weather, play music via Spotify, occasionally dictate text messages, and look up trivia mid-conversation. It's been my replacement for Alexa ever since I got creeped out by Amazon's audio data retention. In this context I'm suprised to hear Apple employees are unhappy with it.

Siri, Alexa, and Google Assistant are all generally good at those things but honestly not much else. I use my Google Home every day for timers and to turn on/off lights. I don't think any of them will ever be the helpful AI that they were initially promoted as, though.

>I don't think any of them will ever be the helpful AI that they were initially promoted as, though.

I must disagree. ChatGPT-style LLM functionality with ElevenLabs-quality realtime voice synthesis will absolutely supercharge these products. The ability to e.g. answer kids' questions in simplified English according to parental prompt guidelines, or drill down on complex educational topics, or maintain context over many back-and-forth conversational interactions will be huge.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#72

I generally like Siri and rarely experience bugs. I use it to set timers, get the weather, play music via Spotify, occasionally dictate text messages, and look up trivia mid-conversation. It's been my replacement for Alexa ever since I got creeped out by Amazon's audio data retention. In this context I'm suprised to hear Apple employees are unhappy with it.

You do know that Apple was also caught retaining raw request data from Siri as well, right?

I’m also surprised you’re surprised?

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#73
post #59

I use Siri fairly frequently for setting timers, controlling my smart home and the like, but for me where it falls down is really understanding natural language. Personally I found that google assistant was way way ahead of siri in this regard. I could ask it to do something and it would just understand what I want. One issue I frequently have with siri is that commands that work one day suddenly don't the next. If I…

The lock screen issue is really funny. Because I have the same experience where I will come home and say hey, Siri lock screen to close the navigation. However, now it doesn’t seem to work anymore and I have tried some of your prompts and some combination does work.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#74

I generally like Siri and rarely experience bugs. I use it to set timers, get the weather, play music via Spotify, occasionally dictate text messages, and look up trivia mid-conversation. It's been my replacement for Alexa ever since I got creeped out by Amazon's audio data retention. In this context I'm suprised to hear Apple employees are unhappy with it.

Siri is also quite terrible at setting Homekit Scene. I totally gave up on it. For example I have a scene named "Play Music Everywhere" and even if I tell it explicitely with "Hey Siri set scene Play Music Everywhere" it fails miserably. Also simple task like: "Hey Siri play music on all HomePods" ends up with "Ok playing music Everywhere". When did I say everywhere??? I only want you to play on Homepods!

I worked for several years in IoT and as a consequence avoid smart home stuff like the plague, so this hasn't been a problem for me.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#75

Earlier quoted context omitted.

Siri does use on-device voice recognition. Active airplane mode and you can still use it. Edit: for some commands only it seems. I agree with OP, this is odd.

Seems like it does - cool! - but why does it sometimes spin for several seconds when faced with a seemingly simple request? I'm guessing it has some path where it tries to use the network if possible, but if the network is spotty then the requests timeout and it reports a failure?

It probably takes more time to run the analysis locally on a phone chip.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#76
I use Siri to turn on/off voice control which lets me control my iPhone without touching it (it's a disability feature).

When I no longer need voice control I use Siri to turn it off (I have my voice control set to label all actionable buttons on the screen so I like to turn it off when using my phone via touch.)

I'm not visually impaired however I find voice control super useful when I want control of my phone and rather not use touch or in a situation where touch is impractical.

Whilst Siri is good for certain tasks it lacks the ability to control every aspect of the phone whereas voice control is literally a replacement for touch control.

By combining Siri and voice control I get fine grained complete control of every app when I need it, all enabled/disabled via my voice. Such a brilliant combination.

Apple's attention to this disability feature is incredible. I only learnt about it after a visually impaired friend showed me how it works.

I learnt that voice control/voice over is the reason most visually impaired people use iPhone due to Apple's dedication to building world leading accessibility features.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#77
I don't know if it's programmed in or just cargo culting but if Siri accidentally triggers and starts talking to you, "Nobody asked you Siri" is my favorite way to get it to stop interacting.

Said in the tone of Cobie Smulders in How I Met Your Mother (Nobody asked you PATRICE!)

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#78
I get that they're wary of an LLM-based Siri making embarrassing mistakes. It would be a bad look if some kid's phone provided helpful instructions for killing themselves when asked. Mummy and Daddy would sue.

However, directly answering queries is not the only way LLMs can be used. In fact, when ChatGPT 4 came out, the first thing I thought of was: "Wow, this could make Siri so much better!"

For example, an LLM like GPT coupled with voice recognition was used to create Whisper, an AI that has nearly perfect text-from-audio recognition. One of my biggest gripes with Siri is that it is basically useless in a car because even slight background noise confuses its voice recognition. An LLM would fix this.

Another point is that many people don't realise that LLMs re-read their entire input for every word they generate! Their writing speed is so-so, but they can read really fast even when running on mobile device hardware. Think 10K to 100K words per second. An LLM could read through all of the text on your device when prompted for search queries in a fraction of a second. As long as this was carefully set up, it wouldn't be able to produce "bad output", because it would just be matching data to your prompt.

E.g.: Imagine GPT being prompted with: "Does this email match the query ? Say only YES if it does or NO if it does not. "

It doesn't matter if it occasionality hallucinates and outputs gibberish, you just mark that as a "NO" and move on. This is also very easy to train out of a specialised version of the model using reinforcement learning.

PS: I just played around with GPT 4 to see how it behaves when asked to recognise requests for creating calendar entries, and it's pretty good. For example, it can correctly compute things like "next long weekend". Interestingly, ChatGPT 4 is already doing some similar prompt injection, and I can't override its sense of "current time".

Apple's Siri team has failed really badly. Everyone else is sprinting away while they're not even aware there's a race going on.

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#79

I generally like Siri and rarely experience bugs. I use it to set timers, get the weather, play music via Spotify, occasionally dictate text messages, and look up trivia mid-conversation. It's been my replacement for Alexa ever since I got creeped out by Amazon's audio data retention. In this context I'm suprised to hear Apple employees are unhappy with it.

Hey Siri, “add 2 minutes to the timer”. It can’t even do something so basic as that.

It does have that ability on the HomePod minis that I have around the house. If a timer is set on one of them and then I want to reset it or add minutes to it, I can do so (but only when that HomePod mini hears me).

Re: Even Apple employees hate Siri and are skeptical of its future, new report says

#80
I think Siri could really benefit from some LLM goodness. It's just too stupid. You have to deliver every command in bite-sized exactly worded chunks. Really annoying. But the tech is at a level where it can really improve it now.

It also needs some persistence. It needs to know that I never want to play music on my homekit. I tried deleting all the music from itunes but that stupid free U2 album keeps coming back and it often thinks I want to play music instead of doing automation actions.

And it should be able to read my texts and tell me if something important comes in. Stuff like that. AI models should be able to deliver those things. All this manually scripted stuff is a dead end.

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