Everything in the post can by explained by "People think the familiar is easy, and the novel is hard." Judged by the standards of a programmer, yes, the suggested solutions are simpler. Judged by the non-technical coworker's standards, no, they are new and therefore scary and harder. You might say, "If they expended even 5 minutes of effort, they would not feel that way." But that's 5 minutes more than just using the…
The interesting part to me is, these "non-technical" coworkers aren't proposing simpler solutions. When reading "Why couldn't you just do this in something simple like Word?", Word isn't what I'd call a simple program from any angle. It's not preinstalled on most computers and costs money, it won't run everywhere (running Word on a school provided Chromebook is a world of fun), for decades it had version compatibilit…
This.
I still keep wondering why that is. My two theories are that it is either marketing budgets or that there are many visual thinkers who benefit a lot from UIs.
If it is the former, the Markdown is actually better than Word and we should teach it in schools. Bit if the latter theory is correct, people are different and trying to teach everyone Markdown would be counter-productive.
Not knowing which theory is correct means I don't know what to advocate for.