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Typing “old” (space) into iOS Safari crashes the app

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Re: Typing “old” (space) into iOS Safari crashes the app

#71

Post by abxytg »

bartread wrote: post #20
throwawayment wrote: post #3

Earlier quoted context omitted.

are you trolling? type it into the search bar and it does crash

They're not trolling. I typed it into the search bar. Safari didn't crash. Is the person who wrote the tweet trolling? Probably not either. But what type of iOS device do they have? Which version of iOS are they running? Which language and locale? Those things matter. Other things that apparently shouldn't matter might matter as well: other apps installed or running, notification configuration, how many tabs they hav…

"support ticket that really pisses off everyone in my team, and indeed every support engineer, and software engineer I've ever worked with"

I'm sorry to to be the one to break this to you -- you have only worked with bad engineers.

If you get a bug report like this, where some simple user action like typing three characters is causing client devices to crash, you better be more mad at your busted ass system than a sparse bug report.

Re: Typing “old” (space) into iOS Safari crashes the app

#72

Post by monkpit »

bogwog wrote: post #68
numpad0 wrote: post #44

For those not reproducing: your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), "wal"(-mart), "wel"(-ls fargo), "old"(-navy?), "sta"(-rbucks), "pla"(-net fitness?) to work. Try local brands, e.g., "Harrods", "Tesco", "Picard", etc. For my country "Gusto", a casual dining franchise, reproduces the issue. List is from [1]. Edit: stopped reproducing here as of 19:11 UTC. Edit: some people digged i…

> your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), I have no idea what this means

Continental US, I guess? Not sure why “continental” matters.

Re: Typing “old” (space) into iOS Safari crashes the app

#73

Post by gameshot911 »

bogwog wrote: post #68
numpad0 wrote: post #44

For those not reproducing: your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), "wal"(-mart), "wel"(-ls fargo), "old"(-navy?), "sta"(-rbucks), "pla"(-net fitness?) to work. Try local brands, e.g., "Harrods", "Tesco", "Picard", etc. For my country "Gusto", a casual dining franchise, reproduces the issue. List is from [1]. Edit: stopped reproducing here as of 19:11 UTC. Edit: some people digged i…

> your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), I have no idea what this means

Me either, but guessing: Contiguous United States

Re: Typing “old” (space) into iOS Safari crashes the app

#74

Post by 1024core »

bogwog wrote: post #68
numpad0 wrote: post #44

For those not reproducing: your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), "wal"(-mart), "wel"(-ls fargo), "old"(-navy?), "sta"(-rbucks), "pla"(-net fitness?) to work. Try local brands, e.g., "Harrods", "Tesco", "Picard", etc. For my country "Gusto", a casual dining franchise, reproduces the issue. List is from [1]. Edit: stopped reproducing here as of 19:11 UTC. Edit: some people digged i…

> your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), I have no idea what this means

"CONUS" is short for "CONtinental United States"

Re: Typing “old” (space) into iOS Safari crashes the app

#75

Post by Regnore »

robbyking wrote: post #55
josefresco wrote: post #38

Imagine having a domain or business name starting with "old" - nightmare scenario! Old Spice, Old Navy...

My guess is a lot of the crashes come from old.reddit.com

Is old.reddit.com very unstable for everyone else in safari or just me? On my past 3 iphones through multiple iOS versions I can't browse for more than 10 minutes without eventually hanging/crashing safari. It seems to happen most frequently after browsing posts with images

Re: Typing “old” (space) into iOS Safari crashes the app

#76

Post by BudaDude »

ok_dad wrote: post #70
yamtaddle wrote: post #25

Earlier quoted context omitted.

It seems to be tied to "Safari Suggestions", so if you have that turned off you won't see the crash.

Not for me, I actually turned that off just now, I didn't know it was "on". Maybe a hacker who resides on my iPhone fixed the bug for me? Also, I'm on the iPhone 11 or 12 I think? So maybe model has something to do with it?

> Maybe a hacker who resides on my iPhone fixed the bug for me

Wholesome hacking

Re: Typing “old” (space) into iOS Safari crashes the app

#77

Post by dpkirchner »

alkonaut wrote: post #67
dpkirchner wrote: post #31

Earlier quoted context omitted.

The repro steps are accurate and sufficient on their own -- following the described steps does crash Safari for the reporting user (and many of us). What is missing is the complete device configuration which is distinct from steps (and would probably be overwhelming, in any case).

Tbf the “steps” in the tweet didn’t even specify where in Safari to enter the text (text area, search bar, anywhere). So even absent the relevant config I’d say it’s a pretty lacking bug report in the steps too.

You're right, that would have been useful.

* edit crazy typo

Re: Typing “old” (space) into iOS Safari crashes the app

#79

Post by alkonaut »

abxytg wrote: post #71
bartread wrote: post #20

Earlier quoted context omitted.

They're not trolling. I typed it into the search bar. Safari didn't crash. Is the person who wrote the tweet trolling? Probably not either. But what type of iOS device do they have? Which version of iOS are they running? Which language and locale? Those things matter. Other things that apparently shouldn't matter might matter as well: other apps installed or running, notification configuration, how many tabs they hav…

"support ticket that really pisses off everyone in my team, and indeed every support engineer, and software engineer I've ever worked with" I'm sorry to to be the one to break this to you -- you have only worked with bad engineers. If you get a bug report like this, where some simple user action like typing three characters is causing client devices to crash, you better be more mad at your busted ass system than a sp…

I think the suggestion that “X crashes Safari for at least one user” vs “X crashes Safari for all users” is a pretty different severity so the relevance of this story hinges on if it’s some minority of users or a large majority, or even all users.

I don’t think it’s unreasonable to try to narrow it down here simply because the story sort of hinges on the magnitude here.

Re: Typing “old” (space) into iOS Safari crashes the app

#80

Post by tchalla »

bogwog wrote: post #68
numpad0 wrote: post #44

For those not reproducing: your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), "wal"(-mart), "wel"(-ls fargo), "old"(-navy?), "sta"(-rbucks), "pla"(-net fitness?) to work. Try local brands, e.g., "Harrods", "Tesco", "Picard", etc. For my country "Gusto", a casual dining franchise, reproduces the issue. List is from [1]. Edit: stopped reproducing here as of 19:11 UTC. Edit: some people digged i…

> your device may have to reside CONUS for some of "tar"(-get), "bes"(-tbuy), I have no idea what this means

These initialisms, abbreviations and acronyms are getting out of hand.
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