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Tell HN: Otter.ai bot recording meetings without consent

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Re: Tell HN: Otter.ai bot recording meetings without consent

#71

Post by rolph »

that_guy_iain wrote: post #18
6644logan wrote: post #13

Earlier quoted context omitted.

> You don't need a more privacy focused app, you just need another app and probably to become a customer so you can get the support you clearly want. A local transcription, manually triggered service would solve the concern I think. > You don't need a more privacy focused app, you just need another app and probably to become a customer so you can get the support you clearly want. I think there's a difference between…

> I think there's a difference between free users with a "hey, my app is broken" complaint and "hey, you just did something incredibly wrong" complaint. It would be like if free Dropbox started uploading random files that it wasn't allowed to in the settings. The thing is, you would need to review each of the complaints to know which is which. If you're providing no support and because you're not taking money for the…

the whole purpose of taking complaints is to...review each one of them to get a view on what remediation is required of your service.

Re: Tell HN: Otter.ai bot recording meetings without consent

#72

Post by jorams »

> The bot proceeded to join two confidential meetings on my behalf and record the whole thing, then email every member an absurd, inaccurate "outline" after.

Can you explain how it was able to do this, apparently without people noticing? From what I understand it joins the meeting as a participant, which would be pretty obvious?

Re: Tell HN: Otter.ai bot recording meetings without consent

#73

Post by martimarkov »

lathiat wrote: post #68
Bakary wrote: post #44

Is there such a thing as a simple audio transcribing system that can turn a recording into a text file? I have this problem where I sometimes forget a sentence someone JUST told me. And often my notes aren't sufficient compared to a verbatim recording because I'm liable to forget important contextual info very rapidly. But dealing with raw audio files is a PITA.

macOS added this to the OS https://www.maketecheasier.com/enable-live-captions-ios-maco... Google meet also has it built in on the client. Edit: previously incorrectly linked to https://support.apple.com/en-au/guide/mac-help/mchlc1cb8d54/...

That’s not transcribing. That’s just a feature turning CC on and off in a unified way, no?

Re: Tell HN: Otter.ai bot recording meetings without consent

#74

Post by closewith »

> I am not much of a privacy person but I feel completely abused in this situation.

This is part of the reason why it's important to have strong privacy protections, even if it doesn't feel like privacy issues have impacted you personally. Eventually everyone has their private data abused.

Re: Tell HN: Otter.ai bot recording meetings without consent

#75

Post by closewith »

Bakary wrote: post #58
kevmo314 wrote: post #48

Earlier quoted context omitted.

Turn on closed captioning?

The more uncomfortable truth is that I'd rather be able to record on a separate device because I will get in trouble for it if it comes to light. It is legal in my region, but people will be (very rightfully) creeped out by it and are unlikely to ever buy my short term memory sob story. OP mentioned multitasking so maybe they had a similar version of this problem. People aren't going to be happily recorded just for t…

> It is legal in my region, but people will be (very rightfully) creeped out by it and are unlikely to ever buy my short term memory sob story.

Okay, so maybe it's best if you don't do it then?

Re: Tell HN: Otter.ai bot recording meetings without consent

#76

Post by chucksmash »

6644logan wrote: post #49
encryptluks2 wrote: post #24

Employee installs something on company computer and gives access to company content. Program does something nefarious but employee innocent.

Um, yes? That's how it works with literally every piece of software that have any permissions locally. What if Google Chrome decided to do the same thing unilaterally?

Some security conscious organizations will ban all external software and then approve exceptions on a case by case basis as they pop up.

In such a place, someone has already long ago submitted a ticket to have Google Chrome blessed and the employee installing Chrome is following regs.

Re: Tell HN: Otter.ai bot recording meetings without consent

#80

Post by that_guy_iain »

turtleman1338 wrote: post #27
xyos wrote: post #15

I just deleted my account because of that, also they share conversations with everyone in the meeting by DEFAULT, it wasn't nice receiving a message from a co-worker telling me that he received an email with the transcription it generated.

If some of the participants are located in the EU this is a GDPR violation.

How so?
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