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Heroku was Down

news.ycombinator.com

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Re: Heroku was Down

#71

Post by digerata »

ezekg wrote: post #18

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.

Re: Heroku was Down

#73

Post by djbusby »

reubano wrote: post #63
jmartens wrote: post #57

Earlier quoted context omitted.

What is the proof that AWS is down? Functional monitoring of AWS by metrist.io (I'm a co-founder) shows no AWS problems. Downdetector is not a reliable source.

What makes Downdetector unreliable? It's showing a huge spike right now.

Their (metrist) claim is that DD is human reported and therefore unreliable.

Metrist monitors via bots

Re: Heroku was Down

#74

Post by driverdan »

ezekg wrote: post #18

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

You haven't been paying attention. We're very heavy Heroku users. Their dashboard/API has gone down a few times in the past year. Overall they've been reasonably good.

It's much better than it was 5+ years ago. Back then they had almost weekly downtime.

Re: Heroku was Down

#75

Post by ezekg »

digerata wrote: post #71
ezekg wrote: post #18

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.

I'm well aware of their other outages. But I don't remember another time when they were completely down like this, even down to their status page.

Re: Heroku was Down

#76

Post by jrochkind1 »

digerata wrote: post #71
ezekg wrote: post #18

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

Ahh... were you sleeping in 2021? They went down in September, November, and December. Probably some other times earlier in the year as well. I stopped keeping track at how bad their service is because of how bad AWS's service is.

My app didn't go down during any of those times.

I recall at least one of them I could not deploy new versions of my app though, which is pretty bad. I don't believe I had any downtime at all due to heroku platform outages in 2021. i believe you if you say you did though!

This particular outage definitely seems to be of a rare level of severity.

Re: Heroku was Down

#77

Post by zorpner »

reubano wrote: post #63
jmartens wrote: post #57

Earlier quoted context omitted.

What is the proof that AWS is down? Functional monitoring of AWS by metrist.io (I'm a co-founder) shows no AWS problems. Downdetector is not a reliable source.

What makes Downdetector unreliable? It's showing a huge spike right now.

Downdetector relies on user reports, so e.g. if a user's ISP is down and they can't get to Facebook, they might report Facebook being down (or vice versa). DD spikes are typically indicative of _something_, but it's not always the actual down service.

Re: Heroku was Down

#78

Post by ezekg »

driverdan wrote: post #74
ezekg wrote: post #18

I've been with Heroku for 7 years and this is the first time in recent memory that I've seen Heroku completely go down. Nothing at all works.

You haven't been paying attention. We're very heavy Heroku users. Their dashboard/API has gone down a few times in the past year. Overall they've been reasonably good. It's much better than it was 5+ years ago. Back then they had almost weekly downtime.

I am paying attention. My business runs on Heroku. I never said they don't go down... they go down quite a lot (much to my dismay), but never completely down like this one. Even their status page is down, which is a first for me. Must be bad.

Re: Heroku was Down

#79

Post by jermaustin1 »

reubano wrote: post #69
jermaustin1 wrote: post #47

Earlier quoted context omitted.

AWS status page is up, but going VERY slow, and says no issues.

I still don't get why they use images Instead of unicode: https://www.htmlsymbols.xyz/unicode/U%2b2705

if the image tag is drawn dynamically then it is actually probably less bandwidth than the unicode character since the image can be cached at multiple locations including the browser.
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