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Slack is down for some users

status.slack.com

71–80 of 137 posts

Re: Slack is down for some users

#72
Surprised no one is talking about how awesome slack is. Think about it in user stories:

* I want to find someone by name => ctrl+K

* I want to search with sane keywords => search, "from:me" "to:" work.

* I want to remember someone I talked to recently => people you chat with show up in the list on the left

* I want to keep com channels organized as the ground changes => easily rename channels, favorites UI works well, channel grouping works right.

* I want to give a public emotional response to someone's statement => reactions

* I want to continue discussion of a point someone made, which may not be relevant to everyone in the channel => threads

* I want to edit a typo I just made => hit up on keyboard

It's got that quality Factorio has, where you can let yourself imagine it is the ideal product, and start expecting features you need to be there, rather than not bothering to explore because you think they won't be.

It is AMAZINGLY good at solving actual user stories around communication. I have lots of respect for their PMs.

Re: Slack is down for some users

#73
post #43

Earlier quoted context omitted.

They've got to nail the integrations. Anytime moving to slack alternatives is brought up with people I work with, it always comes down to everything integrating with slack.

That's interesting. We've played with a couple integrations but don't use any. What sort of org are you in? We're an academic bioinformatics lab with 15-20 people.

Not OP, but we have numerous integrations. Technical, corporate, and fun. GitHub, Jira, Status Hero, Outlook Calendar, Asana, Conference Booking, polls, "water cooler" type apps, and more. I actually can't get a comprehensive list right now because Slack is down...

We could make do without many of these integrations if we had to but the integrations and webhooks are THE killer feature to me. Chat is easy to solve.

Re: Slack is down for some users

#74
post #68

The cool thing about Slack (and Discord for that matter) is that it's essentially federated on a technical level. SlackHQ controls all the instances, but the UX is very achievable by an open source alternative. I'm bullish on federated chat in the next few years. It would be awesome to have essentially the same experience as using Slack, but also a server running on our lab's hardware that we can reboot/debug ourselv…

If you want federation, I would suggest you don't use the "essentially federated" Slack, but the actually federated Matrix.

Tried with my friends a few years ago. We almost achieved escape velocity, but it wasn't ready. I've been keeping an eye on it, and my feeling is while it may be ready for what we needed then, it's not ready for what we need now, because now it has to be good enough to not just work but assuage my friends' bad feelings from the last time.

I think I'll probably try again once most people have switched to a server written in Go or Rust.

Re: Slack is down for some users

#75

Surprised no one is talking about how awesome slack is. Think about it in user stories: * I want to find someone by name => ctrl+K * I want to search with sane keywords => search, "from:me" "to: " work. * I want to remember someone I talked to recently => people you chat with show up in the list on the left * I want to keep com channels organized as the ground changes => easily rename channels, favorites UI works wel…

ctrl+k should be 'create link on highlighted text', I'm constantly frustrated by this.

Re: Slack is down for some users

#76

Surprised no one is talking about how awesome slack is. Think about it in user stories: * I want to find someone by name => ctrl+K * I want to search with sane keywords => search, "from:me" "to: " work. * I want to remember someone I talked to recently => people you chat with show up in the list on the left * I want to keep com channels organized as the ground changes => easily rename channels, favorites UI works wel…

It sucks in that you can't edit the image attached to a message. Only text..

WTH? Why not?

Re: Slack is down for some users

#77

Surprised no one is talking about how awesome slack is. Think about it in user stories: * I want to find someone by name => ctrl+K * I want to search with sane keywords => search, "from:me" "to: " work. * I want to remember someone I talked to recently => people you chat with show up in the list on the left * I want to keep com channels organized as the ground changes => easily rename channels, favorites UI works wel…

ctrl+k should be 'create link on highlighted text', I'm constantly frustrated by this.

Ah but ctrl-v while highlighting text with a URL on the clipboard creating a link is such a nice experience. I honestly wish I could do that everywhere.

Re: Slack is down for some users

#79

Surprised no one is talking about how awesome slack is. Think about it in user stories: * I want to find someone by name => ctrl+K * I want to search with sane keywords => search, "from:me" "to: " work. * I want to remember someone I talked to recently => people you chat with show up in the list on the left * I want to keep com channels organized as the ground changes => easily rename channels, favorites UI works wel…

ctrl+k should be 'create link on highlighted text', I'm constantly frustrated by this.

ctrl+k should be "kill line" and I'm constantly frustrated by the "create link" behavior in apps like Confluence.

Re: Slack is down for some users

#80
post #24

Earlier quoted context omitted.

I find zoom chat to be reminiscent of AIM, it does not have the afforances that make slack a good business communication tool.

What are Slack's affordances?

Slack does a good job with threading. The side panel allows you to watch a thread while you continue another conversation. It also puts together an above average notification system, where at a glance you can see if there is no new content, new content, or your name mentioned. It allows you to ignore slack without risk of missing somebody shouting for you.
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