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Shenanigans on Microsoft Feedback Hub

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Re: Shenanigans on Microsoft Feedback Hub

#71

Post by premun »

oblio wrote: post #66
matsemann wrote: post #64

> W11 taskbar is missing several key pieces of functionality which have incentivised new users to get into Feedback Hub and cast votes. By far the biggest and most controversial submission is about having multiple documents open in the same app. Actually the same reason for me to give feedback during W11 beta. Liked the beta as it gave me access to WSLg, but the productivity loss of the taskbar being useless made me…

Wait, that doesn't sound right. You can't have multiple Word documents open at the same time in Windows 11?

You can, but there is just one icon to represent the group of windows of that given app. It's visually hard to tell when there's more than one and impossible to tell how many (there is a little border suggesting there's more).

But it gets worse. If you have only 1 window with some app open (browser, terminal..), and this window has two tabs inside, clicking on the taskbar icon representing this window won't bring the window up. It will first bring up these small previews above the taskbar for every tab that you then have to click again (pick any) and then finally you get the window brought up. This is horrible because when you have tabs side by side in the window (terminal example), it doesn't matter which tab you choose as the same window pops up showing both tabs anyway. However you have to click twice (or hover for a bit to get the previews and then click again).

Congratulations to "Windows" version where switching "windows" is painful.

FWIW, I'm a Microsoft employee (not in Windows org) and I complain about "never combine" in any feedback forms we get. Maybe it will make a difference somewhere. (opinions are my own)

Re: Shenanigans on Microsoft Feedback Hub

#72

Post by geraldwhen »

busymom0 wrote: post #34
jka wrote: post #10

Earlier quoted context omitted.

I completely agree - and have similar thoughts about "we look forward to continuing the conversation" as a way to close down a discussion (possible translation: "it's lunch time and it's mac and cheese today! see ya"). However, assuming good intent: how would you determine whether they are listening? (or continuing the conversation, in the latter case)

Anything which gets responses of empty platitudes usually means they aren’t listening. I am a small developer who makes apps and puts them on the App Store and play store (Hacker news client HACK for example). I often get emails from users on how to add a feature or fix a bug etc. I email them and instead of just saying “thanks for your feedback”, I address the real problem/feature. Example- few days ago someone aske…

This doesn’t scale. If your app reaches any level of success, you don’t get one email per night, you get 100. When my app was small I responded individually, but after I hit a threshold I had to use a template response for feature requests just to stay productive.

Re: Shenanigans on Microsoft Feedback Hub

#73

Post by b112 »

thombles wrote: post #13
forgotmypw17 wrote: post #9

Just want to say how much of a pleasure it is to use any ol' minimal gnu distro compared to this mess. Not as polished as Win95 or 2000, but at least everything is consensual.

(author here) IMO KDE is the most authentic expression of Windows XP-era UI productivity that exists today. Their dedication to user-configurable settings is an absolute blessing.

To me, TDE ... a fork of KDE2, is even more so this.

A very active community, too, and so far, no real change. I don't want change, managing my windows, my open programs, is a decades old solved problem.

I don't want the new sexy, the flashy this and that. I don't want new styles, changing methods to interact. My Window Manager is not something I want to notice, or spent 10 seconds on.. for the next 20 years.

It needs to be in the background, while I do real work, or enjoy other apps. If I have to do things, configure it constantly, modify it due to new versions, it has failed in its task.

Anyone trying to vastly change, or improve this, is bananas. It needs no massive change, for 1000s of years.

Re: Shenanigans on Microsoft Feedback Hub

#74

Post by snarfy »

pid-1 wrote: post #17
polotics wrote: post #4

Windows 11 is so obviously a no go, games and office was Microsoft's last redoubt for relevance on personal hardware. Here's a prediction: in ten years this company will be smaller and called "Azure"...

I distro hop with my home laptops and use Windows at $JOB I've decided to install Windows 11 preview around June 2021 and have been using it ever since, so I could eventually help my coworkers, validate our workflows etc... I am curious on why people in HN dislike Win 11 so much. For me the upgrade was basically about minor UI changes, which I got used to in 1-2 weeks. I am a sysadmin / cloud whatever and it broke no…

Shell extensions are hidden under an additional click. Shell extensions have been a part of windows since at least windows 95.

Right click -> "Open with 7-Zip" is no longer an option. Now it's right click -> more options -> "Open with 7-Zip". It's stupid.

Re: Shenanigans on Microsoft Feedback Hub

#76

Post by dgellow »

thombles wrote: post #38
posnet wrote: post #26

The fact that the text is 'Hello there'. I wonder if a MSFT employee was typing a response to you, but accidentally clicked edit on your comment and it overwrote your content before they realised what they have done, then panicked and just hit submit.

(author here) I like the thinking but I have never once seen a MSFT rep reply directly to a comment on Feedback Hub. Not once. You're lucky if the submission-level response makes sense. I don't think it explains this case.

I got a few personal responses for issues I reported. It’s not just automated ones.

Re: Shenanigans on Microsoft Feedback Hub

#77

Post by dathinab »

Wait how can they even edit comments?

No sane system should allow that.

Censoring (umm moderating) a comment, sure.

Visible blacking out part of an comment, jikes but maybe ok.

But editing a comment?

Absolutely no go.

The Microsoft employee basically committed identity theft!

Re: Shenanigans on Microsoft Feedback Hub

#78

Post by jka »

geraldwhen wrote: post #72
busymom0 wrote: post #34

Earlier quoted context omitted.

Anything which gets responses of empty platitudes usually means they aren’t listening. I am a small developer who makes apps and puts them on the App Store and play store (Hacker news client HACK for example). I often get emails from users on how to add a feature or fix a bug etc. I email them and instead of just saying “thanks for your feedback”, I address the real problem/feature. Example- few days ago someone aske…

This doesn’t scale. If your app reaches any level of success, you don’t get one email per night, you get 100. When my app was small I responded individually, but after I hit a threshold I had to use a template response for feature requests just to stay productive.

It can scale, and I'd wager that it will. There is -- or should in future be -- a far larger number of software developers than the number of components that are required to compose the functionality that everyone needs and desires, at high quality and with ever-reducing negative externalities.

That's a good thing: it'll provide more time for review, apprenticeship, mentoring and mastery of individual technical areas, and for mobility and communication between communities.

That's not to say there can't also be pure-enjoyment and hobby software projects; but those won't have the same support demands (or expectations).

Small (or solo) teams maintaining systems with massive inbound demand, significant risk during changes, and limited ability to receive community feedback feels like the less-scalable approach, to me.

That said I'm willing to concede that both approaches appear to work under different circumstances (and may be able to learn from each other).

Re: Shenanigans on Microsoft Feedback Hub

#79

Post by gigglesupstairs »

hulitu wrote: post #53
asddubs wrote: post #35

Earlier quoted context omitted.

I mean, I'm a long time linux user and think windows has been steadily getting worse too, but in reference to your linked comment complaining about "inclusively designed" being a meaningless buzzword - I was confused what it meant too, but reading the actual article the full sentence is: >We’re proud that Windows 11 is the most inclusively designed version of Windows, built with and for people with disabilities. so t…

Windows is not accesible even to people without disdabilities. I have to carefully select the background color or else i will end up with a light text colour on light background or dark text colour on dark background. Or to search half of hour for the cursor in a Word document because Microsoft decided that blinking the cursor is so 80s and the cursor is hidden.

Add to that the horrible icon only interface that they are perpetrating in Windows 11. Just horrible UX.

Re: Shenanigans on Microsoft Feedback Hub

#80

Post by luckman212 »

XCabbage wrote: post #63

> somebody at Microsoft edited a critical comment that I made earlier this week to simply read “hello there”, still under my name Moderators on web forums everywhere need to learn that this kind of editing, when done without a publicly visible indication that the post was edited against the nominal author's will, is unacceptable. I've gotten into this argument on Stack Exchange in the past (although fortunately on St…

Is that StackOverflow policy officially in writing somewhere? I had one of my answers edited by a mod not too long ago without any warning. Wasn't too happy about it.
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