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DoorDash Joins Forces with Wolt

ir.doordash.com

71–80 of 166 posts

Re: DoorDash Joins Forces with Wolt

#71
post #70
post #55

Earlier quoted context omitted.

And at least in Finland Doordash really isn't a competitor, so there isn't even monopoly issues.

Finland is historically not especially concerned with monopoly issues in any case. Nearly the entire retail sector is controlled by only two companies.

Three, Lidl is big enough to be considered relevant competition.

Re: DoorDash Joins Forces with Wolt

#72

Earlier quoted context omitted.

Classic short-term fallacy. Yes, you get more net payout as a "contractor" - but you don't get paid sick leave or pension contributions unless you care for these on your own. This is why this model is very frowned upon by European societies as it inevitably leaves taxpayers to pick up the tab in the form of basic social security.

Maybe. But remember that the employees themselves voted on this. This was done by an independent auditor.

People are really bad with long term planning. Your average 20 year old doesn't know anything about pensions and considers themselves to be indestructible.

It would be ridiculously easy to just copy the US and do away with the social welfare system. See how many will actually save for their retirement lol.

Re: DoorDash Joins Forces with Wolt

#73

Why would the EU approve the deal? Seems like a no brainer to reject it.

The EU has no say in this, Finland does.

The EU definitely has a say. It's true that Finland can choose to leave the EU, but it's disingenuous to say that EU doesn't have a say.

However "having a say" goes even further, because Wolt operates also outside the EU. Any country it operates in will have a clear say. Even countries it doesn't operate in will have a say if they have leverage over any of the countries where Wolt operates in. So in this case, the US will have a say, even though Wolt doesn't even operate in the US.

Re: DoorDash Joins Forces with Wolt

#74

As almost-daily user of Wolt, I'm interested to see how this will impact me. Maybe I finally won't have to pay 3 euros for McDonalds to get delivered for a 10minute walking distance.

Is 3 euros such a high price to pay someone to bike over to the restaurant and bring you a still warm meal?

In Greece, delivery in all stores is free (ie included in the price). To go from "free" to "3 EUR" when the average order is 5-7 EUR is unworkable and you'll never be able to compete.

Re: DoorDash Joins Forces with Wolt

#75
post #69

Earlier quoted context omitted.

That is the downside of free trade: foreigners can fly in and buy up all your companies. Which is exactly why China protects their tech industry like a wolf her cubs. Capitalism favours the strong.

and that isolationism is the most sure way to grow financially and not socially

People from China are not isolated though: they can study and spend time abroad, form social connections before returning to China if they so prefer.

Re: DoorDash Joins Forces with Wolt

#76
post #70
post #55

Earlier quoted context omitted.

And at least in Finland Doordash really isn't a competitor, so there isn't even monopoly issues.

Finland is historically not especially concerned with monopoly issues in any case. Nearly the entire retail sector is controlled by only two companies.

At least the retailer with a 40 % market share can't deposit the money overseas to some hedge fund because it's a co-op.

Re: DoorDash Joins Forces with Wolt

#77

Wolt was a show of Northern European style software/business development, and it’s why Doordash acquired them. Now that US big tech has their dirty fingers all over Wolt, I’ll guess all that will be gone in 3 years as the bullshit starts creeping in.

That is the downside of free trade: foreigners can fly in and buy up all your companies. Which is exactly why China protects their tech industry like a wolf her cubs. Capitalism favours the strong.

You can be happy when your companies are bought and you can invest in a new round of (local) startups.

Re: DoorDash Joins Forces with Wolt

#78
post #70

Earlier quoted context omitted.

Finland is historically not especially concerned with monopoly issues in any case. Nearly the entire retail sector is controlled by only two companies.

At least the retailer with a 40 % market share can't deposit the money overseas to some hedge fund because it's a co-op.

But for some reason they can try to expand to next country... Which really puzzles me... After all they are collection of regional "co-ops". Even if the whole model is quite distanced at this point.

Re: DoorDash Joins Forces with Wolt

#79
Wolt fed me through the pandemic in Hungary. And it's easily one of the best food delivery apps I've used. The app itself is 4/5 stars. Reliable, but the search filters don't give enough control to users. But what really stood out about Wolt was their customer service. They have incredible response times, and always do everything in their power to resolve any issues. That's rare these days, and I hope it doesn't go away now that they've been acquired. I feel like this is a successful acquisition for the people at Wolt. And may be a good success story for a European tech company that paves the way for future success. I'm happy for them. That being said, I'm not as big of a fan of DoorDash, and I worry that this will move talent and value out of Europe, yet again.

Re: DoorDash Joins Forces with Wolt

#80
post #12

This news worries me, because Wolt has been the only delivery service that I could use without frustration. Most others, in their crazy run towards customer acquisition and growth, are tripping over their own shoelaces: in some cases, even basic online ordering functionality is broken. Wolt has been getting most things right and I hope this acquisition doesn't change that.

Wolt is the first food delivery app I used years ago. It has been convenient, but I definitely started taking it for granted.

I was shocked when I traveled to Germany and used their popular app Lieferando. That app didn't even have a dynamic GPS based map, instead it showed a static map with a constant "ETA 30min". They might as well have just sent me a text with "ETA 30min" as there was no functional difference. Best part was that the courrier never arrived and the app kept showing me "ETA 30min" even two days later. Of course there was no in-app support contact. Only way to contact them was via e-mail and it took them multiple days to respond. The response was very hostile and they claimed that because the courrier couldn't find the address (a giant hotel building) they just didn't make the delivery and that's how it is. Ended up having to do a chargeback.

Contrasting this to Wolt, where I've never had any issues with delivery (and there's a real time map of the courrier's location). When I've had wrong items delivered, the in-app customer support chat has been reasonable and they've just given me credit for a new order.

I'm not sure where DoorDash falls on this spectrum. I've certainly read horror stories about DoorDash here on HN, but hopefully they've improved. Would be a real shame to lose Wolt's premium experience.

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