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Discord's new UX design is harmful to the visually impaired and colorblind

support.discord.com

71–80 of 98 posts

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#71

Earlier quoted context omitted.

And yet, Windows 98 let you have more control over its appearance than Windows 10 does.

Absolutely :) There was some official addition to 95 that was later integrated into 98 in a way... Don't remember its name.

Microsoft Plus? It added an official theme engine, but even base Windows 95 allowed quite a bit of visual customization. Themes could change sounds, cursors, and icons, in addition to widget colors and fonts.

https://www.youtube.com/watch?v=2MkYcUvkbYk

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#72
post #58
post #38

Earlier quoted context omitted.

> Also they don't "suggest" a remedy, they demand it Would this post have been better if they said “it might be a good idea if you considered going back to the previous way?” I’m not sure how soft pedaling the ask makes it more reasonable. The post is pretty clear in what is wrong and how to fix it. If anything Discord is the aggressor here with a forced change without an “use the old UI” button. If the posts include…

I guess one person's soft pedaling is another's common decency. But that doesn't get nearly as many clicks or views, or HN comments for that matter. And seriously? "Aggressor"? It's not an attack, for god's sake.

If you need to use Discord to communicate and now you can't, that's kind of a big deal.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#73
post #63

Earlier quoted context omitted.

> The whole thing reads like a bad tumblr post. It's exactly the kind of demonizing language that has unfortunately become common in recent years. By using dishonest wording to make your target look like an inhuman villain, it's easier to make the readers accept whatever the writer says. The writer then tries to sneakily shirk the responsibility to justify their claims. Just like at your quote: > This is not good UX…

Speaking of 0 evidence, I’d like to stick a [citation needed] on this: > It's exactly the kind of demonizing language that has unfortunately become common in recent years. It reads like a thinly veiled “kids these days”.

This comment does the best job of explaining it:

https://news.ycombinator.com/item?id=27118267

Writing like this is meant not to persuade, but to incite and coerce using emotion.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#74

Earlier quoted context omitted.

I miss the times before applications had their own theming and just used bog-standard OS provided widgets that could be themed globally by the user. That this has fallen out of favor is, in my opinion, a good indication of how unprofessional and user-hostile our industry has become. We didn't use to need bespoke "dark modes", you just changed the colors globally. We did this in the 90s, when 64MB of ram was huge . We…

Switching Windows to dark mode

Everything nice and dark… except the web page content… at least back in the very early day before user style sheets and other workarounds became usable.

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#75
post #41
post #37

Earlier quoted context omitted.

"X elements are impossible for me to see because of Y condition" is a perfectly legitimate piece of feedback. "X element being the wrong color is causing catastrophic harm" is insane feedback. By using silly language, they are making themselves easy to ignore.

“Catastrophic harm” is a phrase you came up with. It’s fair to phrase accessibility concerns in terms of harm, because being denied access to something other people can use is a type of harm. “Catastrophic” is very common hyperbole for something you think is highly unfortunate.

> Speaking of 0 evidence, I’d like to stick a [citation needed] on this:

> being denied access to something other people can use is a type of harm

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#77
post #33

Earlier quoted context omitted.

A person who uses Discord posting on the Discord forum about how the changes (in their opinion) make the product worse to use is not exactly a good comparison to a "bad tumblr post", unless what makes it a bad tumblr post is that it's a downer or you feel it doesn't meet your quality bar for Good Forum Content. By my reckoning, the post clearly enumerates their complaints with the new design, it provides some referen…

The language people use to express themselves is important; forming reasonable arguments is an important skill. Falling back on strong emotional language like actively harms is a crutch - unless well-supported by facts or reasoning. Also they don't "suggest" a remedy, they demand it, and their demand is backed by their unsupported claim of "actively harms".

Isn't eye strain a form of harm?

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#78
post #73
post #63

Earlier quoted context omitted.

Speaking of 0 evidence, I’d like to stick a [citation needed] on this: > It's exactly the kind of demonizing language that has unfortunately become common in recent years. It reads like a thinly veiled “kids these days”.

This comment does the best job of explaining it: https://news.ycombinator.com/item?id=27118267 Writing like this is meant not to persuade, but to incite and coerce using emotion.

The question is, has it really become more common?

Re: Discord's new UX design is harmful to the visually impaired and colorblind

#79
I understand the concerns here, but why is the goal to revert the changes? Discord's UI has relied on low contrast colors for a long time, especially for reacts and the code blocks. It feels like Discord was trying to improve accessibility not hurt it, and made poorly informed choices. Another tweak to the UI with these concerns in mind could be useful even for those without disabilities.
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