Earlier quoted context omitted.
I think Amazon the entity is exactly the right person to decide who their customers are and what their contractual obligations are to those customers. If I ran a SaaS I definitely wouldn't want to submit a form to some government entity and wait 3 months for some bureaucrat to decide whether or not I can stop serving a customer that I am contractually allowed to stop serving.
I get your point, and understand your position. For my SaaS I also wouldn't want to deal with something like Parler. That being said, I don't personally believe that your analogy of your (or my own) SaaS platform is that relevant. The difference here is that Amazon could be considered a major infrastructure provider. It has around 30% of the cloud market share, which puts it in a very powerful category if they have t…
It only had that power because Parler gave it to them. Parler didn't have to sign a contract they couldn't fulfill. And Parler will be able to find another way to host.