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Slack Running Slow / Hanging?

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Re: Slack Running Slow / Hanging?

#71
post #36

Same as me, yet the status page still saying OK. HackerNews is starting to become the real status page. It even spans multiple services! I remember I learned about Google and YouTube down also from HN.

The status page has now been updated [0]:

> Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we will follow up with more information as soon as we have it. We apologize for any disruption caused.

- Jan 4, 10:14 AM EST

[0]: https://status.slack.com/

Re: Slack Running Slow / Hanging?

#72
post #61

This was an interesting failure; in that I was able to see functionality decreasing as I used it - 45m ago - 5s delay when clicking on a thread - 15m ago - stopped being able to open threads, but could still browse topics in channels - 10m ago - channel view stopped rendering icons & user photos - 5m ago - unable to view topics in a channel

for a brief period, I had an interesting glitch where my messages were reordered on my screen (A,B to B,A and back within a few milliseconds)

Re: Slack Running Slow / Hanging?

#73

They probably scaled down their infrastructure over the holidays, but now that everyone is back at work they're underprovisioned.

You'd think at their size of their team they'd understand that they would need to scale back up in anticipation of the post holiday return to work.

Slack has the most outages of any major company.

Re: Slack Running Slow / Hanging?

#76
post #64

Earlier quoted context omitted.

DownDetector [1] is sometimes a better status page. [1] - https://downdetector.com/

It reports several services which started facing increased error rates at the same time: Slack, Webull, Robinhood, Vanguard, IRS, Apex Legends

Also AWS, yet the AWS status page shows all is well. I wonder if all the down services are due to AWS.

Re: Slack Running Slow / Hanging?

#77
post #26

Earlier quoted context omitted.

https://status.slack.com/ also lying

Updated about three minutes after your comment. Twitter too. > Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we will follow up with more information as soon as we have it. We apologize for any disruption caused.

It is still lying by showing almost services as green with "No issues"

  Login/SSO -- No issues
  Connections -- Something's not quite right View details
  Messaging --  Something's not quite right View details
  Link Previews -- No issues
  Posts/Files -- No issues
  Notifications -- No issues
  Calls -- No issues
  Search -- No issues
  Apps/Integrations/APIs -- No issues
  Workspace/Org Administration -- No issues

----

they set everything to "red" 16:40 UTC

Re: Slack Running Slow / Hanging?

#78

They probably scaled down their infrastructure over the holidays, but now that everyone is back at work they're underprovisioned.

My thought was everyones local cache was expired and it's re-syncing everyone. Supposedly they run vitess for mysql sharding, and that could mean they're getting slammed by a lot of scatter or cross shard queries they can normally handle.

Re: Slack Running Slow / Hanging?

#80
post #36

Same as me, yet the status page still saying OK. HackerNews is starting to become the real status page. It even spans multiple services! I remember I learned about Google and YouTube down also from HN.

now they've upgraded from incident to outage and impact for all services.

We're continuing to investigate connection issues for customers, and have upgraded the incident on our side to reflect an outage in service. All hands are on deck on our end to further investigate. We'll be back in a half hour to keep you posted.

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