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Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

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Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#71

Post by alexnaoumidis »

libra1 wrote: post #65

I started using the Mindset app the last time I read about it on HN, maybe a month or so ago. I've found it to be very useful--in addition to therapy, meditation and self-help videos on YouTube--in helping me fight some depression, low self-esteem and guilt that I've been trying to resolve. I hope that your app catches on and more people realize that "focusing sessions" can help them detach from work, social media, a…

Awesome, glad to hear you've found it so useful!

Yeah that's a great idea! I guess our thinking regarding the stages was to allow further progression if people wanted to keep listening longer than say 3 stages but allowing people to redo the entire program would accomplish the same while also allowing for that 'completion' feeling.

Thanks for the suggestion! We'll bring the idea up to Dr Yapko around developing some sessions for it.

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#72

Post by alexnaoumidis »

imtavi wrote: post #70

I'm curious to try this out, but I can't justify spending $97 for Nerva without any kind of trial period. A promise of a full refund isn't enough, unfortunately.

I'd love to learn more about that as we though the money-back guarantee would help assuage hesitation around trying the program - why doesn't it?

If you do want a free trial the mobile app store subscription has a free trial but doesn't come with a money-back guarantee (Apple's control).

In your view, what's more compelling - a free trial or money-back guarantee?

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#73

Post by alexnaoumidis »

gnicholas wrote: post #55

Kind of weird that there's a review for the IBS app on the Mindset page. Also, when you tout what percent of reviews is 5-star, that actually made a flag go up in my mind. Reviews are notoriously easy to game, and app devs don't usually brag about reviews for this reason.

We actually had our IBS program within Mindset when we first launched it before we spun it out into it's own standalone app.

Interesting feedback! It's just one element of social proof, the written reviews are more valuable 100% as I would imagine their much harder to game. What social proof would be better in your opinion?

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#74

Post by pedalpete »

Congrats guys!

My parents sent me to a hypnotherapist when I was a kid for treatment of insomnia. Unfortunately, it didn't help, but it was an amazing experience.

We're just up the road in Sydney, and working on some sleep tech. I'd be keen to hear about your experience at YC as an alternative therapies company.

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#75

Post by imtavi »

alexnaoumidis wrote: post #72
imtavi wrote: post #70

I'm curious to try this out, but I can't justify spending $97 for Nerva without any kind of trial period. A promise of a full refund isn't enough, unfortunately.

I'd love to learn more about that as we though the money-back guarantee would help assuage hesitation around trying the program - why doesn't it? If you do want a free trial the mobile app store subscription has a free trial but doesn't come with a money-back guarantee (Apple's control). In your view, what's more compelling - a free trial or money-back guarantee?

A money-back guarantee isn't compelling for me, for several reasons. First, I know that I would feel guilty asking for money back, and I want to avoid being in that situation. Second, I don't fully trust money-back guarantees. Third, that's ~$100 that I need to part with when I might see within 1 hour that the product is not a fit.

A free trial would be far more compelling.

FYI I'd be using this on Android.

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#76

Post by gnicholas »

alexnaoumidis wrote: post #73
gnicholas wrote: post #55

Kind of weird that there's a review for the IBS app on the Mindset page. Also, when you tout what percent of reviews is 5-star, that actually made a flag go up in my mind. Reviews are notoriously easy to game, and app devs don't usually brag about reviews for this reason.

We actually had our IBS program within Mindset when we first launched it before we spun it out into it's own standalone app. Interesting feedback! It's just one element of social proof, the written reviews are more valuable 100% as I would imagine their much harder to game. What social proof would be better in your opinion?

Thanks for responding! Makes sense about the IBS reference where it is, but presumably this can be replaced by a more current quote in time.

Regarding reviews, I think people are pretty jaded about this. Most of my startup friends whose apps had good reviews had gamed the system. App reviews are more meaningful for established companies like Box or Dropbox. In that case, you already know what the company does and you're just getting a rating of how well the mobile app of that company works. That is, if Dropbox had 2 stars and Box had 5, you'd figure probably something is better about Box.

But when it's some rando new company, the scale of reviews is so small that it could be 95% the founder and their friends/family. If there were a way to show what reviews were paid subscribers, that would be much more valuable. Sort of like Amazon's Verified Purchaser reviews. Still possible to game, but it would require the company to launder money through Apple (and lose 30% along the way).

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#77

Post by alexnaoumidis »

imtavi wrote: post #75
alexnaoumidis wrote: post #72

Earlier quoted context omitted.

I'd love to learn more about that as we though the money-back guarantee would help assuage hesitation around trying the program - why doesn't it? If you do want a free trial the mobile app store subscription has a free trial but doesn't come with a money-back guarantee (Apple's control). In your view, what's more compelling - a free trial or money-back guarantee?

A money-back guarantee isn't compelling for me, for several reasons. First, I know that I would feel guilty asking for money back, and I want to avoid being in that situation. Second, I don't fully trust money-back guarantees. Third, that's ~$100 that I need to part with when I might see within 1 hour that the product is not a fit. A free trial would be far more compelling. FYI I'd be using this on Android.

Thanks for this feedback, it's really helpful! it's something we're thinking a lot about atm so this is great.

If you're interested, you can download the app from the Play Store and try the program with a 7-day free trial. Let us know what you think.

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#78

Post by alexnaoumidis »

gnicholas wrote: post #76
alexnaoumidis wrote: post #73

Earlier quoted context omitted.

We actually had our IBS program within Mindset when we first launched it before we spun it out into it's own standalone app. Interesting feedback! It's just one element of social proof, the written reviews are more valuable 100% as I would imagine their much harder to game. What social proof would be better in your opinion?

Thanks for responding! Makes sense about the IBS reference where it is, but presumably this can be replaced by a more current quote in time. Regarding reviews, I think people are pretty jaded about this. Most of my startup friends whose apps had good reviews had gamed the system. App reviews are more meaningful for established companies like Box or Dropbox. In that case, you already know what the company does and you…

Oooh good catch! We just uploaded the App Store reviews to our site but can just take out that one - cheers!

Yeah that's fair enough, imo I would think it's difficult to game 400+ ratings/reviews from friends and family but I can see where you're coming from.

I'm surprised Apple/Google don't do that - it's beneficial for both the user and us as a business. We could always do it for reviews on our site but it could always be gamed when it's not held accountable with a third-party like with Amazon reviews.

Re: Launch HN: Mindset Health (YC S19) – Hypnotherapy apps for chronic conditions

#79

Post by LionBlack8 »

I've heard good things about gut-directed hypnotherapy from my gastro. I'll download it and see how it goes! Low FODMAP has helped me in the past but it's just way too restrictive - if this app can actually get me the same results without changing what i can eat then i'm sold. I also find this resource https://www.canadadrugsdirect.com/ helpful for health
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