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Apple forcing app developers to implement auto-billing after free trial

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Re: Apple forcing app developers to implement auto-billing after free trial

#71
post #40

The comments here read like people with Stockholm syndrome.

Subscriptions mean I purchase far less software. This is an empirical observation - my personal software spending is down something like 80% over the last couple years, and it is due to the friction of subscriptions. The main thing is I do not like assigning myself future decisions, especially about money, and I don't like ongoing financial obligations. I'm not saying this is strictly rational; I'm sure there are tim…

[deleted]

Re: Apple forcing app developers to implement auto-billing after free trial

#72
post #46

Earlier quoted context omitted.

It’s because without the voice of reason to help balance things out, there would be a strong misleading conception that everything about being a developer on Apple’s platforms is 100 percent negative, but this is certainly far from the truth. There are pros and cons, I don’t think it’s necessarily better or worse than developing on other platforms. The advantages outweigh the negatives much of the time.

That explains one or two comments countering an attack on Apple with arguments. I see those too. But it does not explain all the anecdotal (I've never had o cancel. For me X is not an issue. I don't know anyone ever coplaining about Y) arguments. Or personal attacks. And so on. It really reeks like a tribal war. The scorched smell of flamewars.

Actually it feels to me like calming the conversation down. Most “news” on the internet is just outrage these days with very little regard for the context and details of a situation. I appreciate that when things are discussed on HN a lot of people take the time to comment “this doesn’t seem like a big deal to me,” as it helps put in context that this isn’t the end of the universe.

Re: Apple forcing app developers to implement auto-billing after free trial

#73
post #9

Apple's approach isn't as bad as this title makes it sound. Mostly because they're aggressive communicators about subscription billing -- they send emails well in advance of any subscription renewal, telling you when you'll be billed, how much for, and giving you a link to cancel the subscription. Makes me feel this isn't them hoping you'll just forget and be billed. In fact, I'd suspect this is intended as a user-fr…

Many people (do I dare say most?) don't read their personal emails in a timely manner.

Heck, most people don't read their work emails in a timely matter, if my coworkers are anything to go by... ;)

Re: Apple forcing app developers to implement auto-billing after free trial

#74

Is it just me or does this seem like it might be a blow back at Hey? They got their app into the app store by creating temporary trial accounts[0], but they still don't bill through Apple or accept signups through the app. This seems like a way to force them to do so. [0] https://www.theverge.com/2020/6/22/21298552/apple-hey-email-...

It feels to me more like a publicity grab by the app developer. “Hey” got an enormous amount of attention and 10 times the number of sign-ups they were expecting because they picked a fight with Apple and screamed about it really loud. Not surprising to see more developers try this approach.

Re: Apple forcing app developers to implement auto-billing after free trial

#76
post #9

Apple's approach isn't as bad as this title makes it sound. Mostly because they're aggressive communicators about subscription billing -- they send emails well in advance of any subscription renewal, telling you when you'll be billed, how much for, and giving you a link to cancel the subscription. Makes me feel this isn't them hoping you'll just forget and be billed. In fact, I'd suspect this is intended as a user-fr…

I don't think this passes the sniff test - if their trial doesn't require providing a payment method, how is Apple possibly protecting anyone?

So it can't grab a person's iTunes Gift card balance?

Re: Apple forcing app developers to implement auto-billing after free trial

#77
post #45

Earlier quoted context omitted.

Okay, then what happens to the app when your subscription renewal fails when your CC expires?

And what happens if you drop your phone, and it's being repaired so you haven't used the app for the full trial? And what if say, a Sasquatch, steals your phone, and your wallet, and he's using the app and delighted by it, by you've never used that app but you're still going to be charged? What happens if the universe ends? Apple must account for this scenarios!

The things you're describing are rare. A credit card expiring is not rare at all.

What were you hoping to prove here?

Re: Apple forcing app developers to implement auto-billing after free trial

#78
post #19

Earlier quoted context omitted.

There certainly seems a bias for Apple in here. What I really don't understand is why Some Random Hacker feels the need to jump into a thread and defend Apple, one of the wealthiest companies in the world.

Brand affiliation tribalism is rampant in modern society.

Or, instead of insinuating that people are shilling, perhaps supporters of this policy have valid and honest reasons for their opinions.

It is akin to the Golden Rule on HN that we must actually presume that.

Re: Apple forcing app developers to implement auto-billing after free trial

#79
post #9

Apple's approach isn't as bad as this title makes it sound. Mostly because they're aggressive communicators about subscription billing -- they send emails well in advance of any subscription renewal, telling you when you'll be billed, how much for, and giving you a link to cancel the subscription. Makes me feel this isn't them hoping you'll just forget and be billed. In fact, I'd suspect this is intended as a user-fr…

Many people (do I dare say most?) don't read their personal emails in a timely manner. Heck, most people don't read their work emails in a timely matter, if my coworkers are anything to go by... ;)

Order of urgency / importance of message / signal to noise ratio:

* Walk up and tell me (grandpa, tell us about the days before Covid..)

* Phone call

* Slack/Discord/Workplace IM

* Git comment @me

* Email

* Social Media

* Paper Mail

Re: Apple forcing app developers to implement auto-billing after free trial

#80
post #35

So you promised a 1 month free trial, and after one month you either disable the app, or not charge and let them continue their free trial. Either is allowed or makes sense.

The developers can't choose to not charge or to cancel a subscription. The user must cancel. The devs cannot refund a subscription that a user forgot to cancel.
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