YouTube accidentally permanently terminated my account • Hacker News Board

Re: YouTube accidentally permanently terminated my account

#71

Post by DaiPlusPlus » Sat, Apr 11, 2020, 11:50 PM UTC

maceurt wrote: post #30

Others wrote: post #21

I love Google's products, and I put up with the fact that they harvest my data. But to have such terrible support for their services is absolutely ludicrous. I've seen too many stories of people losing their content, email addresses, services they rely on, or livelihoods. All because Google is too cheap to provide a reasonable way for customers to talk to a person about their problem. I understand this is expensive a…

It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.

Vimeo? DailyMotion? LiveLeak?

Re: YouTube accidentally permanently terminated my account

#72

Post by beamatronic » Sat, Apr 11, 2020, 11:50 PM UTC

Razengan wrote: post #41

maceurt wrote: post #30

Earlier quoted context omitted.

It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.

YouTube is one of the reasons I will probably always dislike Google for. They bought an existing service, made few improvements to it, made it worse in some ways, continue to ignore its major problems, and keep it artificially limited on their competitors' platforms (like not supporting the native Picture-in-Picture feature on iPad for years.) Worst of all, because they are So Big, people are preemptively disheartene…

When Friendster and Orkut and MySpace were around, the same argument (So Big) prevented me from creating my own social networking site.

Re: YouTube accidentally permanently terminated my account

#73

Post by RandomBacon » Sat, Apr 11, 2020, 11:50 PM UTC

Lev1a wrote: post #29

> accidentally Google don't accidentally terminate accounts or remove/block videos. They intentionally left that job to AlGoRiThMs instead of using actual people capable of reason/thought. That's no "accident".

You're not wrong, but you are probably being downvoted because you're trying to be cute with your capitalization of the word "algorithms". Please don't do that.

Re: YouTube accidentally permanently terminated my account

#74

Post by xvedejas » Sat, Apr 11, 2020, 11:52 PM UTC

DaiPlusPlus wrote: post #71

maceurt wrote: post #30

Earlier quoted context omitted.

It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.

Vimeo? DailyMotion? LiveLeak?

Facebook?

Re: YouTube accidentally permanently terminated my account

#75

Post by thelittleone » Sat, Apr 11, 2020, 11:58 PM UTC

falcolas wrote: post #38

cloudking wrote: post #35

Earlier quoted context omitted.

They have Google One subscription which gives you direct support. It's hard to scale free support to billions of users.

This begs the question: should they be offering a service they are unable to support? Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?

I just went through password recovery for my 10 year old sons gmail account.

They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”.

Why send the code to the recovery email address if it’s not going to work?

Re: YouTube accidentally permanently terminated my account

#76

Post by theelous3 » Sat, Apr 11, 2020, 11:58 PM UTC

d1zzy wrote: post #57

Razengan wrote: post #41

Earlier quoted context omitted.

YouTube is one of the reasons I will probably always dislike Google for. They bought an existing service, made few improvements to it, made it worse in some ways, continue to ignore its major problems, and keep it artificially limited on their competitors' platforms (like not supporting the native Picture-in-Picture feature on iPad for years.) Worst of all, because they are So Big, people are preemptively disheartene…

> They bought an existing service, made very few improvements to it Huh? AFAIK the Youtube Google bought wasn't profitable and it had much fewer viewers and content creators. It even lacked transcode options! Other than the basic functionality it provided (you could upload clips for free, you could watch other people's clips for free) it isn't comparable to today's Youtube.

Given the many years all of that took, I don't think it's reasonable to compare what exists now with what it was when it was bought.

It's perfectly reasonable to hypothesize that it would have been as good or better feature wise.

Also, saying it didn't have a big userbase? Compared to what? It was easily as much of a giant relative to the competition then, as currently youtube is to its competition.

Re: YouTube accidentally permanently terminated my account

#77

Post by spullara » Sat, Apr 11, 2020, 11:58 PM UTC

sneak wrote: post #70

I lost a 12 year old Twitter account (with nearly 10k followers) last month as well. No communication whatsoever from Twitter, even after I opened a ticket about it. I'm beginning to think that publishing anywhere except my own site is foolish.

Did you change your birthday such that you were < 13 when you opened it? That is common thing that happens.

Re: YouTube accidentally permanently terminated my account

#78

Post by thelittleone » Sat, Apr 11, 2020, 11:59 PM UTC

ocdtrekkie wrote: post #46

Non24Throw wrote: post #39

Earlier quoted context omitted.

I’m not speaking on behalf of Google and I’m only speculating, but I think what you’re proposing could increase the per-user cost of service 10x or even 100+x, and could easily invalidate their entire revenue model and put them out of business If a customer makes 1 phone call to support every few months because their Wifi is down and they think it’s Google’s problem, they would probably be losing a huge amount of mon…

If a business can't survive treating humans like humans, perhaps it shouldn't exist.

Would be interesting if governments (perhaps the EU) started mandating levels of support.

Re: YouTube accidentally permanently terminated my account

#79

Post by superasn » Sun, Apr 12, 2020, 12:10 AM UTC

I have all my photos including many precious pics like my daughter's first birthday, etc backed up only with Google photos (as GPhotos often cleans up my phones it removes the original too).

Post like these are a true wake up call. I definitely need to setup something like syncthing to backup at least one more to good old usb 1tb drive. I guess you should too if you're in the same boat.

Re: YouTube accidentally permanently terminated my account

#80

Post by pixl97 » Sun, Apr 12, 2020, 12:21 AM UTC

falcolas wrote: post #38

cloudking wrote: post #35

Earlier quoted context omitted.

They have Google One subscription which gives you direct support. It's hard to scale free support to billions of users.

This begs the question: should they be offering a service they are unable to support? Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?

No, we should not shut up at all.