71–80 of 145 posts
As a father of 2 I know, it's very frustrating to trust any books, coaches in child development and especially content online.
We are in the Jewish community, most of the friends had many kids, and we could turn for advice. If I didn't have this, I don't know what I would do.
The hardest thing for me would be to trust you to connect me with an expert.
Good luck. It's a hard problem and if it works, you will save a lot of lives and parent's health :)
This is indeed pretty depressing. The ongoing disintegration of the normative human society, loss of extended family structures, and escalating segmentation of what used to be a community to different age and class groups well separated in spacetime is a world-wide disaster with far-reaching ripples. One of the obvious consequences is for-profit organizations entering the vacuum left by communities. Of course Elizabe…
(I'm Tom, Elizabeth's cofounder) - I agree with the societal reflection. Bowling Alone by Robert Putnam really speaks to this so well. While one of the changes we think about is that, the more positive one is that we now know SO much about how the young brain develops. We want parents to have access to that in a meaningful way. I often use the healthcare analogy; when someone wants support with their health (whether…
btw, normative countries provide plenty of help and support, for free, to young first-time parents. This is probably the best investment a society could do, even in terms of purely financial ROI!
Earlier quoted context omitted.
Lots of great thoughts here, thank you for sharing them. The line between parent support and parent coaching and behavioral health requires great care in navigation - I agree with you. Before I started Trustle, I worked both as a child psychologist in a traditional capacity, and provided video-based parent coaching. There are a LOT of parent support organizations that don't use credentialed providers because of the n…
Would your experts 'diagnoze' a child based solely on parent's presentation of issue the child/family is experiencing? In simple cases this may be reasonable, but such common issue as tantrums may be deep and multifaceted. This brings another aspect of the responsiblity of your experts for giving any corrective advice to the parent. What is the ethical balance between giving a wrong advice vs. right advice that didn'…
On the first, we're very cautious; we do not do diagnosis. What we do do is support parents in seeking out a diagnosis if that was the appropriate path. Our experts have all either done diagnosis or facilitated them in the past so they're good and knowing when to suggest that. The balance is in making sure we don't give parents a false confidence, but we find that the pairing of an expert with the family is much more effective than a parent wondering on their own.
On the second point, let me know if I misunderstood, but our goal is to give the right advice. We know that it won't always work and often that will be due to the unique nature of the specific family. Sometimes we will just get it wrong; we have a very rigorous selection process for the coaches and strong QA and ongoing support so we hopefully don't get it wrong very often. But we know we won't be perfect.
Hey. As a father of 2 I know, it's very frustrating to trust any books, coaches in child development and especially content online. We are in the Jewish community, most of the friends had many kids, and we could turn for advice. If I didn't have this, I don't know what I would do. The hardest thing for me would be to trust you to connect me with an expert. Good luck. It's a hard problem and if it works, you will save…
Trust takes time to build definitely - and honestly, we don't do it - we wish we could! The trust-building really starts to happen in the first call when each side gets to know each other (and beyond just the expert's credentials and bio.)
Congrats, really interesting!
Earlier quoted context omitted.
(I'm Tom, Elizabeth's cofounder) - I agree with the societal reflection. Bowling Alone by Robert Putnam really speaks to this so well. While one of the changes we think about is that, the more positive one is that we now know SO much about how the young brain develops. We want parents to have access to that in a meaningful way. I often use the healthcare analogy; when someone wants support with their health (whether…
just to make the obvious explicit - I wish your product and yourself success and by no means suggest you're doing anything wrong or not well-intended. btw, normative countries provide plenty of help and support, for free, to young first-time parents. This is probably the best investment a society could do, even in terms of purely financial ROI!
And agree! The organization Zero to Three does a great job advocating for this in the US but we're still way behind.
It's not very long term, but kraamverzorgsters in the Netherlands are a great example!
Earlier quoted context omitted.
:) We're new so these questions are great as they help us learn! Healthgrades is for finding a clinical service; we are not a health service. We often use the term coach (which isn't a perfect term but the best we have right now.) We hope it is an ongoing relationship and not just used when somethings 'going wrong.' Another way we sometimes talk about it is that it's like a really good friend who happens to have an i…
It seems like you’re being thoughtful about your approach. Another question that comes to mind - how will you curate your providers? I think that’s been a challenge for similar models in other areas - they end up with a ton of providers ... too many initially to serve the customers they have...
First, there are so many incredible experts in early childhood right now that - IMO - are undervalued. We have so many that want to have a home to use their skills in support of parents alongside whatever they currently do.
Second, we're investing heavily in the selection and then ongoing support and / professional development of our coaches.
Over time we will need to increase the support and development even further but for the foreseeable future we're just happy how many incredible people are out there.
Earlier quoted context omitted.
This is great feedback - thank you. We've tried giving parents the choice, and us doing the matching (if you want us to match just text 1650 398 4285 and we'll get you set up!) IF we stick with parents' picking, I think finding a way to help the decision making process is really important and we can definitely do a better job of that. Thanks so much for nudging us on this. On the evaluation - we offer a 30-day no que…
> we offer a 30-day no questions asked money-back guarantee. So my perspective on that is "I'll forget", because the cancellation is something on my shoulders. I'd rather have a free intake/lightweight coach session, where we feel each other out, and move forward from there, where we get charged if we continue, or not charged if not. That's a model I've seen for talk counseling. I don't know what's the best for you a…
Obligatory surveillance capitalism subthread incoming. 1) uBlock Origin blocked 30 things within a minute of loading your main page. I understand you're a startup and want to measure things, but given the extremely sensitive nature of your subject domain, this is not a reassuring welcome. 2) Privacy Policy - it looks like you've made some headway towards being compliant with EU regulations, but stopped halfway short.…
They load Google Tag Manager, Google Retargeting Pixel, Segment, Facebook Connect, and SmartLook (which looks like some kind of analytics package). This should not be controversial as this would be found on pretty much any website that runs advertising and does user analytics, it's not really something to get all worked up over. Also, I would probably recommend that small startups not put much effort into complying w…
This is tricky, as handling a person asking for a medical advice is a rather special thing, compared to a person asking to buy a vacuum cleaner.
The thing is, all of your medical info will go to all of the above trackers, and surely they will sell it to whoever wants to pay for that. Insurance companies included.