Quite impeccable timing on Google's part, merely days after developers and publishers are up-in-arms over Apple's 30% cut for on-device content. Well played Schmidt, well played.
Well played Larry Page perhaps? ;)
He's not the CEO until April 1 ;)
Google releases OnePass, a payment system for publishers
71–80 of 82 posts
Re: Google releases OnePass, a payment system for publishers
#72The payment side is powered by Google Checkout, so the fee structure smacks Apple around all over the place. The most expensive tier (under $3000 in monthly sales) is 2.9% + $0.30. The cheapest is 1.9% + $0.30.
But if your charging within your Android application " the transaction fee for in-app purchases is the same as the transaction fee for application purchases (30%). " ( http://developer.android.com/guide/market/billing/index.html )
The fee for One Pass is to be 10%. (http://www.bbc.co.uk/news/technology-12489318)
Re: Google releases OnePass, a payment system for publishers
#73Earlier quoted context omitted.
> The payment side is powered by Google Checkout, so the fee structure smacks Apple around all over the place. Except for the part where as a vendor it's only available in half a dozen countries or so, and several major countries can not pay via Checkout either (does Checkout work at all from canada yet?), and where the customer service is non-existent (a Google constant).
Whereas PayPal and iOS App Store customer service are famously excellent?
I say this every couple of months but no one believes me: Paypal has gotten religion on business support. Fraud sucks for everybody, but they really are making AB effort on it.
I got my account auto locked when an apartment move, sales spike (Valentine's day), and large withdraw all hit at once this week. It took one call and two minutes on thhe phone to resolve. "Sorry Mr. McKenzie, we just saw an unknown individual try moving a lot of money in and out of your account and wanted to make sure it was you. You're good to go."
Re: Google releases OnePass, a payment system for publishers
#74Earlier quoted context omitted.
Whereas PayPal and iOS App Store customer service are famously excellent?
Let's check: Google Checkout, - Not present at all in a number of countries - Impossible to sell from an even higher number of countries - No customer support at all Paypal + present virtually everywhere - customer service generally considered frustrating, becomes terrible when dealing with their fraud detection iOS AppStore + present in more than a hundred countries (though some parts e.g. iAd may not be available e…
>-No customer support at all
Hi, may we help? :) We also do have forums that are actively monitored.
Also if anyone is interested, checkout is present in these countries: http://goo.gl/I49QQ
Re: Google releases OnePass, a payment system for publishers
#75Earlier quoted context omitted.
Whereas PayPal and iOS App Store customer service are famously excellent?
I say this every couple of months but no one believes me: Paypal has gotten religion on business support. Fraud sucks for everybody, but they really are making AB effort on it. I got my account auto locked when an apartment move, sales spike (Valentine's day), and large withdraw all hit at once this week. It took one call and two minutes on thhe phone to resolve. "Sorry Mr. McKenzie, we just saw an unknown individual…
I'm glad they're working well for you, but I'm not working on rumours - I just spent over a week and about a dozen phone calls trying to fix a mistake they made. Eventually they did accept that the mistake was at their end, but until that point their service was appalling. To their credit, though, they did seem to take a lot of notice of the feedback form I submitted.
Re: Google releases OnePass, a payment system for publishers
#76One Pass "also offers payments in mobile apps, in instances where the mobile OS terms permit transactions to take place outside of the app market." Nice dig.
If you read the Android Market terms of service, you'll see that you're not allowed to use any payment processor except Google Checkout. The only exception is if Google Checkout isn't available in your country.
Re: Google releases OnePass, a payment system for publishers
#77Earlier quoted context omitted.
Let's check: Google Checkout, - Not present at all in a number of countries - Impossible to sell from an even higher number of countries - No customer support at all Paypal + present virtually everywhere - customer service generally considered frustrating, becomes terrible when dealing with their fraud detection iOS AppStore + present in more than a hundred countries (though some parts e.g. iAd may not be available e…
>-No customer support at all Hi, may we help? :) We also do have forums that are actively monitored. Also if anyone is interested, checkout is present in these countries: http://goo.gl/I49QQ
Except that Google's forums don't help when Google locked five figures from you on a spiky day, continues to accept money with no way to withdraw, provides no telephone support, and offers only an (apparently overloaded) email support. (Eventually I got my account unlocked and funds released... six months later.)
Coincidentally, I've never had such a problem with Paypal. (My gripes with them generally revolve around the glacially slow history search.)
Re: Google releases OnePass, a payment system for publishers
#78Earlier quoted context omitted.
> The payment side is powered by Google Checkout, so the fee structure smacks Apple around all over the place. Except for the part where as a vendor it's only available in half a dozen countries or so, and several major countries can not pay via Checkout either (does Checkout work at all from canada yet?), and where the customer service is non-existent (a Google constant).
Whereas PayPal and iOS App Store customer service are famously excellent?
in contrast to what competition is offering, yes.
Re: Google releases OnePass, a payment system for publishers
#79Earlier quoted context omitted.
>-No customer support at all Hi, may we help? :) We also do have forums that are actively monitored. Also if anyone is interested, checkout is present in these countries: http://goo.gl/I49QQ
Except that Google's forums don't help when Google locked five figures from you on a spiky day, continues to accept money with no way to withdraw, provides no telephone support, and offers only an (apparently overloaded) email support. (Eventually I got my account unlocked and funds released... six months later.) Coincidentally, I've never had such a problem with Paypal. (My gripes with them generally revolve around…
Can you sue them for interests, if not damages?
Re: Google releases OnePass, a payment system for publishers
#80Earlier quoted context omitted.
Except that Google's forums don't help when Google locked five figures from you on a spiky day, continues to accept money with no way to withdraw, provides no telephone support, and offers only an (apparently overloaded) email support. (Eventually I got my account unlocked and funds released... six months later.) Coincidentally, I've never had such a problem with Paypal. (My gripes with them generally revolve around…
Can you sue them for interests, if not damages?
That was two years ago and it's not worth the effort. It's better just to explain the moral of my story when Paypal vs. Google Checkout debates occur: Paypal at least has a phone line.