Deaf man sues Pornhub over lack of closed captions in violation of the ADA • Hacker News Board

Re: Deaf man sues Pornhub over lack of closed captions in violation of the ADA

#71

Post by ghaff » Tue, Jan 21, 2020, 10:41 PM UTC

extra88 wrote: post #70

ghaff wrote: post #66

Earlier quoted context omitted.

What makes you say automated captioning isn’t good enough to meet the standards? Certainly CC on a lot of TV is pretty messy.

The word accuracy for auto-generated captions is highly variable, sometimes it's good enough, sometimes it's not. In addition, proper captions should identify speaker changes, significant non-verbal sound (e.g. [car honking]), and include punctuation, all things that most auto-generated caption services don't even attempt to do.

Again, what’s the standard for good enough? And I just ran an interview through an AI service. It caught speaker changes. And did punctuation. As well as a person, no? I use human transcription personally. But it seemed plenty adequate as minimal transcription.

Re: Deaf man sues Pornhub over lack of closed captions in violation of the ADA

#72

Post by extra88 » Tue, Jan 21, 2020, 10:56 PM UTC

ghaff wrote: post #71

extra88 wrote: post #70

Earlier quoted context omitted.

The word accuracy for auto-generated captions is highly variable, sometimes it's good enough, sometimes it's not. In addition, proper captions should identify speaker changes, significant non-verbal sound (e.g. [car honking]), and include punctuation, all things that most auto-generated caption services don't even attempt to do.

Again, what’s the standard for good enough? And I just ran an interview through an AI service. It caught speaker changes. And did punctuation. As well as a person, no? I use human transcription personally. But it seemed plenty adequate as minimal transcription.

What are you looking for, a percentage? I can't give you one.

Think about what the point is; the point is to give hearing-impaired people the same experience as hearing people. If you quizzed some people who only had the audio and others who only read the captions, both groups should be able to answer questions at the same rate of success (caption readers may get more questions right, like naming a speaker).

Some video captions could have numerous errors but of a type that the reader can easily tell what was meant. Other videos might have highly accurate captions but one essential word was missed, changing the whole meaning.

Re: Deaf man sues Pornhub over lack of closed captions in violation of the ADA

#73

Post by iso1210 » Wed, Jan 22, 2020, 1:48 PM UTC

extra88 wrote: post #60

threatofrain wrote: post #6

If a company doesn't have the kind of technology to effectively transcribe their large volume of videos and the daily rate of uploads, then must they simply start taking down videos? If a company started hiring inhouse to develop such tech, how long would it take?

Automated captioning is not considered good enough to meet the standards. Pornhub should not be responsible for the lack of captions on videos uploaded by users.

> Pornhub should not be responsible for the lack of captions on videos uploaded by users.

Correct

It should be responsible for those clips it chooses to make available as part of its business