Disappointed. I've been with PIA for a few years now and I always recommended them and loved their support. I just cancelled my annual subscription which was due to expire in 100 days. Vote with your wallet. Any recommendations for a new VPN provider?
I recommend AirVPN. They're very reliable and run by activist hackers. I've heard good things about Mullvad too.
They're among the oldest VPN services. Not as old as Cryptohippie, but almost.