I like Prusa, but after they stopped releasing firmware updates for my MK2S for no good reason, so did my business with them. Such a shame.
Did your printer stop working when they stopped writing software for it? Does it no longer do what it did when you took it out of the box? (Serious question. I don't have a 3D printer, but I've been thinking about it. If they're reliant on constant firmware fixes, then I will probably wait another year.)
Many people will never even update their firmware from what was in the box, and in fact, some require you to tear them down and wire up a ISP device to flash new firmware, since there's no bootloader (and even if you do all that, there's barely enough memory to hold a firmware with all it's features enabled)
Having firmware upgrades without tearing down the machine is literally a differentiator at the price point this is launching at...