[does double take] Denholm? #ITCrowd
Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
71–80 of 85 posts
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#72I posted this as a response to another comment, but I think it deserves a top level comment: I just want to chime in here to say: when I recently tried to purchase an iPhone SE from Telstra's online store, the device was out of stock. They couldn't tell me when they expected to have it back in stock, or it was being end-of-lifed. No straight answers. I spent 15 hours, over two weeks, on the phone to Telstra trying to…
At least this is rather straight to fix in the us. Not related to the post itself, but in the us you just resolve the issue with your credit card company by filing a dispute.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#73Earlier quoted context omitted.
He was CEO; she's chair of the board. No valid comparison.
I just meant as a general trajectory. The board is losing faith in the founder. Not a good sign. Rarely ever is. Side note: I'm pretty sure we've interacted somewhere else online. Either on HN or reddit.
Tesla needed a new chairman as part of their SEC settlemant for Musk’s tweet.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#74I posted this as a response to another comment, but I think it deserves a top level comment: I just want to chime in here to say: when I recently tried to purchase an iPhone SE from Telstra's online store, the device was out of stock. They couldn't tell me when they expected to have it back in stock, or it was being end-of-lifed. No straight answers. I spent 15 hours, over two weeks, on the phone to Telstra trying to…
I've worked at Telstra so can shed some light on this. 1. Harassing retail staff for what is a corporate process problem is really inappropriate and pointless. I'm not surprised they called the police. Instead you should have called the TIO, ACCC or escalated via email. 2. The customer service issues at Telstra are incredibly deep and complex. It's a 40+ year old company where some of the processes still rely on dot…
> Harassing retail staff
Asking to speak to a manager is not harassment.
> Instead you should have called the TIO, ACCC or escalated via email.
Not all of these are obvious actions when you're owed money and not getting a response from the obvious first lines of communication. Walking into a shop and asking to speak to a manager is, however, a natural next step.
> The customer service issues at Telstra are incredibly deep and complex.
That's not the fault of the customer.
> Telstra may not have a great customer service reputation. But they are one of the most revered telcos globally.
I've seen no evidence to support that in my line of work. Maybe "most revered in Asia" or "Australia" would be more accurate? Either way, "most revered telcos globally" is clearly an exaggeration.
> And they will do it again with 5G.
Pure speculation. Plus I happen to know a telco who's already begun the process of rolling out 5G transmitters. But I cannot say any more than that.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#75Another Australian here, surprised to hear Tesla selecting someone with a background in such a reviled (in Australia) company, Telstra. It's like if Microsoft had picked a former Oracle exec to replace Balmer, except in a world where Oracle was also hated by the average Joe Blo, not just techies.
My thoughts exactly. Telstra is a step below what even Comcast is in the USA. Unless their plan is to ruthlessly extract capitol at the expense of the customer, this is bad signalling at best, and more likely a shift to profit over vision. I'm honestly hoping they fold soon so someone can use the momentum they created as they seem intent on squandering it and their tech. Still waiting for the right to reapir your own…
I'm not sure what you mean about "squandering it". They seem to have a pretty exciting roadmap of future vehicles and a viable plan to (mostly) self-finance. That last bit isn't ideal, but is probably necessary given the relatively low margins in the business and the cost of money.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#76Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#77I posted this as a response to another comment, but I think it deserves a top level comment: I just want to chime in here to say: when I recently tried to purchase an iPhone SE from Telstra's online store, the device was out of stock. They couldn't tell me when they expected to have it back in stock, or it was being end-of-lifed. No straight answers. I spent 15 hours, over two weeks, on the phone to Telstra trying to…
At least this is rather straight to fix in the us. Not related to the post itself, but in the us you just resolve the issue with your credit card company by filing a dispute.
I did this too. I was advised estimated time to resolve if successful is forty days and dependent on the other party agreeing they’ve made a mistake.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#78[does double take] Denholm? #ITCrowd
Have you tried turning it off and back on again?
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#79Earlier quoted context omitted.
I just meant as a general trajectory. The board is losing faith in the founder. Not a good sign. Rarely ever is. Side note: I'm pretty sure we've interacted somewhere else online. Either on HN or reddit.
Tesla needed a new chairman as part of their SEC settlemant for Musk’s tweet.
Well aware of that. They (board) were a tad too eager to see this happen and only 'supported' him begrudgingly.
Re: Tesla Names Robyn Denholm as Chairman to Replace Elon Musk
#80Earlier quoted context omitted.
That's not how it works. The CEO reports to the board. The Chairman reports to the board. The board reports to the shareholders but only indirectly via shareholder meetings where votes will decide on renumeration, board composition etc.
> The Chairman reports to the board. The chairman is the head of the board. He doesn't report to the board. He, along with the rest of the directors, reports to the shareholders. The chairman has a fiduciary duty to the shareholders, not to his fellow board members.
The chairman is typically elected by the board, but there's a lot of variety. Some smaller ones just make a schedule early to basically rotate through members for two years periods. I think there's a lot of variety in this part depending on the company, board, shareholders, etc.