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Ask HN: What are the websites that you rely on but have horrible UI?

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71–80 of 149 posts

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#71
post #65
post #52

Earlier quoted context omitted.

I really believe this market is ripe for disruption. Like right now.

The problem is that as soon as you are any threat to them, they'll either sue you (they have a ton of e-learning related patents) or buy you. Not sure you want to go into that area.

Our University recently switched to Moodle, which is an open source competitor.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#72
post #31

Every single credit card gateway's web interface I've used.

Perhaps unrelated, but I've always wondered why http://www.authorize.net/ insists on generously using 1990s-style stock clipart all over their site. Does the picture of the lady with the headset really make their operation that much more trustworthy?

Not to mention, anything with this sort of clipart now automatically looks like spam/domain landing page to my eyes.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#74
post #29
post #14

All the banking sites I have used have highly unusable UI. The same with my mobile and broadband service provider websites. Sometimes it is just not about the UI. I can live without the best looking websites, but if the functionality is equally broken as the UI, then it is really frustrating. One of my biggest pet peeves is the back button not working in many websites. Many systems just tell you to log in again and i…

How often do you log into your carrier or ISP websites? I don't think I have ever visited their websites, much less be bothered by the UI.

How do you pay your bills then?

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#75
Malaysian Airlines website. I was trying to buy a return ticket to Hong Kong. I entered my credit card details, clicked next and received an email saying I've bought the ticket..... to Kuala Lumpur. It's probably that I entered the wrong destination but, for a plane ticket, why is there no confirmation page!? I called them up and they said it'll cost $150 to fix it.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#76
post #26

Earlier quoted context omitted.

How often have you mis-clicked on an down arrow instead of an up arrow (or vice versa)? Have you ever asked someone who's not a regular to upvote something? That's obviously not something that should be done (but I guess we all sin sometimes... call it a wild unruly youth), but if you do, you'll find that most people don't even see the voting arrows, let alone figure out what they mean. If advanced users still make f…

Maybe that improves the results. Your score is not a straight up vote from everyone, it's just a sampling from the subset of HN users that can figure out what the buttons do.

> it's just a sampling from the subset of HN users that can figure out what the buttons do

Or those who don't experience layout problems. Often there is a significant part of the down arrow that results in an upvote or vice versa. Generally happens in FF for me. I feel like I need to check the URL before clicking.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#77
post #45

Earlier quoted context omitted.

I like most of the HN interface. The one part I really hate is that when you click the Reply button, most of the context you are replying to, excepting only the direct parent comment, disappears. This is really irritating, and HN is the ONLY site that I visit that does this.

I would agree on that point. Yes, that is my one annoyance.

That might be on purpose. The HN commenting interface is meant to discourage back-and-forth arguments.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#78
post #28
post #7

HN? :-) If Reddit is "Spartan but functional", HN is positively Hittite. "We'll impale you on an iron stake and let you die slowly outside the city gates if you don't like it" user friendliness. Oh well, at least it keeps the barbarians out.

Absolutely agree: HN's UI is bad. I'm not talking about ugly or beautiful, I'm talking about very specific usability problems. For example, it's very hard to tell when someone replies to you, which means I would just drop out of conversations if they didn't appear on my "threads" page. (Although there is a solution nowadays, notifo). HN also has problem with the voting, like being unable to change votes, etc. That sa…

Really the only thing I don't like about HN's UI is how the comment lines aren't formatted to a readable width -- they run about twice as wide as a standard book line and maybe 4/3 as long as a normal online article.

What's more, comments are really difficult to read on a mobile phone, which is surprising, given that they are basically just plain text which should have the virtue of being easily reworkable.

That said, HN rocks, so I can't complain too much.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#79
post #65
post #52

Earlier quoted context omitted.

I really believe this market is ripe for disruption. Like right now.

The problem is that as soon as you are any threat to them, they'll either sue you (they have a ton of e-learning related patents) or buy you. Not sure you want to go into that area.

Is this what's keeping all the e-learning UIs so crappy and 1990s-looking? That's sad.

Re: Ask HN: What are the websites that you rely on but have horrible UI?

#80
post #24

Earlier quoted context omitted.

Lucky you don't use my bank: it might just tip you over the edge :). Not only does the back button not work (most of the time), but they've also specifically added back-button detection so they can tell you why: For security reasons you’re unable to use the Back, Forward and Refresh buttons in your browser. Uh, ok...

Commonwealth Bank?

Yep. The NetBank project also seems to have involved every second developer in Sydney at some point or another.
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