Earlier quoted context omitted.
I had so many similar issues with NYC cabbies. Off the top of my head: 1. Cabbie turning off his meter right before my stop, then quoting me a price that was x3 times the meter when I last caught glimpse of it. 2. Cabbies flat out refusing to accept credit cards. Forcing me to withdraw cash on an ATM to pay them. 3. Cabbies rudely demanding tip after being rude and inconsiderate the whole ride. There's a reason why U…
Cab driving is a low skill job, which is why it's so important that proper competition can exist. My first ever Uber driver had water bottles and gum and even throw pillows and a blanket in the back. He was in a suit. He was really polite and all that. Because he's looking for 5 star rankings. Dump all taxi drivers into the same market as this guy and they'll have to improve or be pushed out of business when they get…
I typically travel for business, so I don't care about the price so much. Uber/Lyft are great because they provide a much better experience.
I hate cabs because of all the friction: rude drivers imposing their personal preferences upon me, often illegally.
The biggest improvement Uber introduced is accountability for drivers. Efficiency improved too, and reduced the price. But if you look at the comments here and in TFA, a lot of them are about service quality. Most of the worst offenses, like refusing to accept credit cards, are illegal. But the city has done a terrible job of enforcing it, so cab service has been terrible for decades.
Then came Uber and Lyft and finally brought service that people love. So the city tries to take them down. Just like SF is harassing successful companies with bizarre new rules and regulations, such as banning cafeterias.