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Internal Documents Show Apple Knew the iPhone 6 Would Bend

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Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#71
post #19

Earlier quoted context omitted.

> but by then it was far too late My 2011 MBP had been collecting dust for a year when the repairs came and I had already bought a new MBP. Afterwards nobody wanted to buy the repaired 2011 MBP. I ended up gifting that machine to a junior dev on the team. In Mexico, Apple asked for about $1200 USD to replace the logic board on the 2011 MBP, and it made no sense to me to invest that kind of money on an old computer wi…

Or you could buy a business edition Windows laptop, with reliability that makes Apple laptops look like toys, and install whatever OS you want, and get the benefit of both worlds. All you have to give up to get a reliable product is the shiny Apple logo on the back of your screen.

I've messed with hackintoshes for years on desktop. It's easy to get macOS running, getting it to 100% is much more challenging. On laptops it's even worse. Plus a hackintosh installation can die for whatever reason at the most unexpected moment.

No thanks.

Apple laptops are statistically as reliable as most other manufacturers. But Lenovo, Dell, etc, are more ugly with worse trackpad and worse screen.

Trust me I've tried everything. With all its faults, for me, macOS on Apple hardware is still the best choice.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#72
post #41

Earlier quoted context omitted.

It's not just an aesthetic. It can cause a host of other electrical problems which can affect its basic use. Circuit boards aren't designed to be ductile.

That's absolutely true -- but even if it completely and irreparably bricked the device, I think it's fair to say that you'd still be talking about a very different set of consequences from batteries exploding or emitting noxious fumes.

This is whataboutism. Samsung has been punished and taken major losses as a result of their faulty design. Apple still has people trying to pretend that it wasn't such a bad problem.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#73
post #66
post #62

Earlier quoted context omitted.

You "exercise some intelligence and common sense in how [you put your phone in your pocket]"? What? What does that look like? My Samsungs, HTC's, and older iPhones did just fine with me exercising exactly no intelligence when I put them in my pocket.

• I put my phone in my front pocket, instead of the back, so I'm not sitting on it; • I then make sure to buy pants with front pockets deep enough that my phone is not being pressed into my groin when I sit; • and I take my phone out of my pocket if someone is about to sit on [or straddle] my lap, charge into me at waist height, or drop a large object on my leg while I'm laying on my side. You know, common sense.

Yeah, that's pretty much me. I don't do it to pamper my phone. It's that I find all of those situations uncomfortable otherwise. However, I still do feel that people who behave callously in those situations are exhibiting: "This is why we can't have nice things."

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#74

Earlier quoted context omitted.

My wife has a MacBook Air where the touch pad doesn't work, the screen has bright and darker spots and Wifi doesn't get any connection. It made me buy a Dell XPS13 after 15y of Apple. Then Dell proved they could do worse. Sorry for the rant. I just hate myself for spending $3500 on garbage.

I can't find out why everyone rants and raves about the XPS13. Everywhere you look people are more or less shouting their positive reviews for it. The one I bought (top of the line i7 with fingerprint reader, touchscreen, the works) broke. They sent me a replacement (after a lot of arguing, even though I was in warranty), and that one broke too . I called again, they sent me a third laptop and within a month it broke…

Hahaha. I had one of the original XPS13. When I got it delivered, 4 or 5 keys on the keyboard were broken (they were attached on 2 points, when of those broken).

I got a new keyboard delivered, spend a solid 2 hours opening the whole thing (YOU HAVE TO REMOVE THE KEYBOARD FROM THE BACK OF THE LAPTOP WTF???), put the new keyboard in, only to realize a key was broken on the new keyboard.

That was my last purchase of a Dell laptop.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#75

Earlier quoted context omitted.

My wife has a MacBook Air where the touch pad doesn't work, the screen has bright and darker spots and Wifi doesn't get any connection. It made me buy a Dell XPS13 after 15y of Apple. Then Dell proved they could do worse. Sorry for the rant. I just hate myself for spending $3500 on garbage.

TBH, MBA trackpad failures are often caused by liquid damage, bright spots on the display are caused by pressure on the computer when it's closed, and the wifi again is an uncommon failure that can also be caused by liquid (the wifi/bluetooth chip is near the fan exhaust on the back of the top case, which can serve as an entrance for liquid). I'm not saying that all the issues you had were caused by user damage, but…

I love how you assume by default it's the fault of my wife who you don't even know and not Apple quality control.

I feel the urge to defend my wife because you attacked her, although I don't know you and I should not care the least about personal attacks from people on the internet.

But we can't leave the internet to haters.

My wife is the most careful person I know. Her electronic devices always go into protection bags, are handled with the most care and look new after 10 years of usage.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#76

Earlier quoted context omitted.

>Some actions can just cause issues but if you handle the thing properly then you have nothing to worry about. Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile. The issue with Apple is that they sell products with defects and then refuse to replace them for free until they have to because of lawsuits. A…

>Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile. I didn't specify which keyboard. Even mechanical keyboards can be affected by this. I wasn't referring specifically to the new Macbook butterfly keys.

The amount of dust that would be necessary to incapacitate a mechanical keyboard would probably coincide with the amount of dust necessary to fill all the space of the key travel.

Most mechanical keyboards are basically protected from dust entering the physical area of the switches due to a hat-like dome formed by the keycap itself. On top of that a lot of the switches are closed and rated for minor dust exposure (cherry's can with stand some water and dust internally)

I've never heard of a keyboard failing because of dust with the exception of Apple's MBP keyboards.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#77
post #66
post #62

Earlier quoted context omitted.

You "exercise some intelligence and common sense in how [you put your phone in your pocket]"? What? What does that look like? My Samsungs, HTC's, and older iPhones did just fine with me exercising exactly no intelligence when I put them in my pocket.

• I put my phone in my front pocket, instead of the back, so I'm not sitting on it; • I then make sure to buy pants with front pockets deep enough that my phone is not being pressed into my groin when I sit; • and I take my phone out of my pocket if someone is about to sit on [or straddle] my lap, charge into me at waist height, or drop a large object on my leg while I'm laying on my side. You know, common sense.

Please realize that not everyone shares this sentiment, and would rather want a phone suited to their current situation, instead of having to adapt to their phone - like having to buy pants that fits the phone. To me, that's just as much common sense.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#78
post #72

Earlier quoted context omitted.

That's absolutely true -- but even if it completely and irreparably bricked the device, I think it's fair to say that you'd still be talking about a very different set of consequences from batteries exploding or emitting noxious fumes.

This is whataboutism. Samsung has been punished and taken major losses as a result of their faulty design. Apple still has people trying to pretend that it wasn't such a bad problem.

I saw a shit ton of "bendgate" press. It was a major media issue.

And you know what? In reality it wasn't a major issue. For most people it was just a minor one. My phone was slightly bent. It bothered me that it was slightly bent. Beyond that mild bother though, it had no impact on my life. For the people who suffered "touch disease" (which again, I never even heard of until this article so it can't have been terribly widespread) it obviously was a problem, though one that's easily fixed by having the phone replaced under warranty. Obviously, having a widespread issue affect your flagship phone in this manner is a problem, but it's largely a PR problem rather than a serious issue with the device.

Meanwhile, having your phone end up as a ticking time bomb that could explode at any moment is a pretty major issue.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#79
post #66

Earlier quoted context omitted.

• I put my phone in my front pocket, instead of the back, so I'm not sitting on it; • I then make sure to buy pants with front pockets deep enough that my phone is not being pressed into my groin when I sit; • and I take my phone out of my pocket if someone is about to sit on [or straddle] my lap, charge into me at waist height, or drop a large object on my leg while I'm laying on my side. You know, common sense.

Please realize that not everyone shares this sentiment, and would rather want a phone suited to their current situation, instead of having to adapt to their phone - like having to buy pants that fits the phone. To me, that's just as much common sense.

There are many phone-sized objects, though. It's not so much that you buy pants to fit just your phone, as that you buy pants that are functional according to the current expectations of society on what you should be carrying around with you; and clothiers also take this into account and make most pants with pockets large-enough to fit those same expected accessories.

I mean, I do approach the problem from the other direction as well; one reason I don't buy a phone that's approaching phablet size (other than not being able to hold the things in one hand) is that it wouldn't fit in the pockets of most pants, greatly narrowing the range of pants I could wear (or necessitating an—admittedly probably cheap—tailoring to add deeper pockets.)

But as it stands, I'm not limiting myself much—my phone is only slightly larger than my wallet, so I'm just avoiding clothes that not only wouldn't fit a phone, but wouldn't fit a wallet. There aren't that many pants (for men, at least) that have pockets that small/shallow/tight.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#80
post #76

Earlier quoted context omitted.

>Those keyboards broke because of small dust particles, nothing related to liquids, people are using the laptops as before but this time the keyboards are to fragile. I didn't specify which keyboard. Even mechanical keyboards can be affected by this. I wasn't referring specifically to the new Macbook butterfly keys.

The amount of dust that would be necessary to incapacitate a mechanical keyboard would probably coincide with the amount of dust necessary to fill all the space of the key travel. Most mechanical keyboards are basically protected from dust entering the physical area of the switches due to a hat-like dome formed by the keycap itself. On top of that a lot of the switches are closed and rated for minor dust exposure (ch…

Again, I didn't specify dust. My point was that keyboards are susceptible to getting sticky from different ways. It's an accepted potential issue.
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