Live data from Hacker News

Monthly Amazon Prime membership fees are about to increase

techcrunch.com

71–80 of 170 posts

Re: Monthly Amazon Prime membership fees are about to increase

#71

Earlier quoted context omitted.

I couldn't get them to send me an xbox controller in Hawaii. It's just infuriating. They could at least have the decency to let you filter items you can't get. The mismatch between their listed terms and what you actually get as a Prime customer in Hawaii is borderline fraudulent. I'm considering putting together and sharing a script that could check your order history and delivery dates. They tend to give a free mon…

You cannot expect a company to cater to such a small population. You choose to live there, you choose the consequences.

It's not like they're living on the moon, Hawaii is a U.S. state and they decided to accept customers from there.

Re: Monthly Amazon Prime membership fees are about to increase

#72

I pay for Prime yearly, so this does not affect me. However, in the last couple years, the quality of service has decreased dramatically. When Prime first rolled out, it used to be that I'd receive my packages on day 2 like clockwork. These days, I'm lucky if I receive packages in 4 or 5 days. Additionally, with inventory co-mingling, Amazon has become a dumping ground for counterfeit and damaged products. I've waste…

Opposite here, I'm receiving most packages same day (evening) at this point.

Re: Monthly Amazon Prime membership fees are about to increase

#73

From many conversations, and my personal experience, the reliability of prime for two day deliveries has gone way down. It's generally a day or two before the item even ships in my region. Amazon is also failing to handle rampant knock-offs mixed in with legitimate products. It seems pretty brazen to increase the cost of Prime in light of those issues, even if it is only the monthly subscription. I'm sure it won't ac…

I barely had issues with 2-day, 1-day or even same day Prime (not Prime Now) deliveries in the Sacramento area. Probably becasue we have a huge UPS & Amazon hub here.

once in a while they will miss the window but will notify right away and deliver it within the next day, pretty early in the day

Re: Monthly Amazon Prime membership fees are about to increase

#74
post #21
post #3

Never understood why prime is so cheap in Europe. In Italy is 20 euros, and was 10 a few years ago. Sure, prime video here has a very weak offer, but still free shipment for 20/year is a good deal.

Not all of Europe. It's £8/month in the UK. But lots of things say they'll come next day, and then usually do. And the movie selection is arguably better than on Netflix.

Amazon Prime is great in the UK. I'm surprised that it's two-day shipping in the US. That doesn't seem like a good deal at all. In the UK I regularly get items from ordering to my doorstep in under twelve hours and I don't live near any major city.

Re: Monthly Amazon Prime membership fees are about to increase

#75

Earlier quoted context omitted.

You cannot expect a company to cater to such a small population. You choose to live there, you choose the consequences.

I can absolutely expect them to honor the terms that they themselves defined for a service that costs more than $100/year.

The terms state Free 2-day shipping to the contiguous US. It states 5 day shipping to Hawaii and Alaska

https://www.amazon.com/gp/help/customer/display.html?nodeId=...

I suppose it could be more clear, but I do not see where they guarantee 2-day to Hawaii. You live on an island in the middle of the ocean, expect shipping delays.

Re: Monthly Amazon Prime membership fees are about to increase

#76
post #67

Earlier quoted context omitted.

You cannot expect a company to cater to such a small population. You choose to live there, you choose the consequences.

Amazon is choosing to offer Prime in Hawaii

Prime doesn't mean 2-day shipping for anyone anywhere. It says as much in the terms

https://www.amazon.com/gp/help/customer/display.html?nodeId=...

Re: Monthly Amazon Prime membership fees are about to increase

#77

Earlier quoted context omitted.

> my house is no longer filled with endless cardboard boxes. You can throw in in the trash, you know :) Cancelling Prime is probably good for the same reason I shouldn't have gotten a Moviepass. I now have one less thing blocking me from watching a mediocre movie.

Trees were killed to make those boxes in the first place (do they have 100% recycled boxes yet?). Better to not order than to dump or even recycle the boxes.

Trees grow back faster than you might think. Especially the species and grades that go into papermaking. Nobody is cutting down old-growth forest and putting it into pulp. Unless they are a complete idiot - there's no money in it; it's been a while since I was doing my father's logging invoices, but his margins on spruce and fir or hardwood pulp were razor thin, after accounting to stumpage to the landowner and operating expenses. It was largely a way to get rid of the stuff that needed to be cut, but that he couldn't convince anyone to scale out for veneer or saw logs. A huge part of the pulpwood was also blowdowns, storm damage, and disease or insect culls.

Re: Monthly Amazon Prime membership fees are about to increase

#78
post #3

Never understood why prime is so cheap in Europe. In Italy is 20 euros, and was 10 a few years ago. Sure, prime video here has a very weak offer, but still free shipment for 20/year is a good deal.

Other comment are right but you also forget about salary (which are lower, so purchase power is smaller)

Belgians are one in top of the richest in the world, by averages.

So we just don't spend it as much, as we have excellent cheap health care and in America, it seems you can go broke if one thing happens due to extreme costs -> more spending. That's seems to be my current opinion of reading HN, feel free to correct me

I have this to back me up :https://en.m.wikipedia.org/wiki/List_of_countries_by_financi...

But I'm wondering what the averages would be if we exclude the top 2%. Which probably skew the numbers for the USA ( not sure)

Re: Monthly Amazon Prime membership fees are about to increase

#79
post #71

Earlier quoted context omitted.

You cannot expect a company to cater to such a small population. You choose to live there, you choose the consequences.

It's not like they're living on the moon, Hawaii is a U.S. state and they decided to accept customers from there.

Yeah, it's a state... which is an island in the middle of the ocean. Be at least a little realistic with your expectations. Also, their terms do not guarantee 2-day shipping to Hawaii or Alaska.

https://www.amazon.com/gp/help/customer/display.html?nodeId=...

Re: Monthly Amazon Prime membership fees are about to increase

#80
post #75

Earlier quoted context omitted.

I can absolutely expect them to honor the terms that they themselves defined for a service that costs more than $100/year.

The terms state Free 2-day shipping to the contiguous US. It states 5 day shipping to Hawaii and Alaska https://www.amazon.com/gp/help/customer/display.html?nodeId=... I suppose it could be more clear, but I do not see where they guarantee 2-day to Hawaii. You live on an island in the middle of the ocean, expect shipping delays.

Except that the OP was complaining that some items advertised aren't deliverable to Hawaii at all, not that they are deliverable with delays: "I couldn't get them to send me an xbox controller in Hawaii."

I don't really understand the instinct to jump on people complaining about receiving sub-par service compared to the promise given to them when they signed up. Amazon makes an absurd about of money, they could almost certainly do a better job here.

Post reply on HN