Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google IT Support Professional Certificate

blog.google

Post reply on HN
Print view View original

71–80 of 172 posts

Re: Google IT Support Professional Certificate

#71

Post by ocdtrekkie »

Chris2048 wrote: post #19
excalibur wrote: post #13

The arrogance here is appalling. "Here is a new cert that nobody in the industry is familiar with, but it will qualify you for an entry-level role pretty much anywhere, because we're Google and we said so."

TBH, the arrogance is justified, since people consider them reputable.

Reputable in the field of doing IT in a Windows-dominated business world? Or just reputable as a company in general?

I think Coca-cola is a reputable company (probably, I'm sure someone knows some dark secret I haven't read about), but I wouldn't assume a Cisco networking certification from them is reputable.

Re: Google IT Support Professional Certificate

#72

Post by booleandilemma »

w8rbt wrote: post #34
dexwiz wrote: post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

IT is not CS. Not even similar.

My college has a separate major for each.

A lot of people in my class dropped out of the CS program because they had confused the two.

I really think we should rename “computer science” to “computing science” or “computational science” - just please get the word “computer” out of there.

Re: Google IT Support Professional Certificate

#73

Post by ggg9990 »

ocdtrekkie wrote: post #70
debt wrote: post #68

Earlier quoted context omitted.

I disagree completely. IT is going the opposite way, much of the maintenance is becoming commodified so the more complex tasks almost always involved writing actual code. It's become more of a SWE org everywhere. It's funny because SWE peeps get really defensive about IT vs SWE roles; like they don't want to be associated with IT for some ego-related reason.

I vehemently disagree. The whole SWE/DevOps trend isn't super popular once you leave Silicon Valley. At the end of the day, most businesses still use Windows, and most IT staff are telling people how to print correctly and resetting the passwords people forgot for the umteenth time this week . This isn't going to change in the near future, and I assume Google's IT Support certificate is either teaching the skills nec…

Good software can move that IT job to a cheaper admin job. If printers are easy to install, or passwords are easy to reset, then the admin can just say “the printer nearest to you is Floor3-South. Go into Printers and select it” leaving IT to just maintain the printer and not have to coach users.

Re: Google IT Support Professional Certificate

#74

Post by Chris2048 »

ocdtrekkie wrote: post #71
Chris2048 wrote: post #19

Earlier quoted context omitted.

TBH, the arrogance is justified, since people consider them reputable.

Reputable in the field of doing IT in a Windows-dominated business world? Or just reputable as a company in general? I think Coca-cola is a reputable company (probably, I'm sure someone knows some dark secret I haven't read about), but I wouldn't assume a Cisco networking certification from them is reputable.

Both. And if Coca-cola funded a networking cert, I'd consider it reputable too. It be a Cisco cert wouldn't make sense though, then it would be banking on Cisco's reputation.

Re: Google IT Support Professional Certificate

#75

Post by rurp »

rb808 wrote: post #31
dexwiz wrote: post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

Especially as I think many dev jobs will disappear. More free, open source platforms that are powerful and free but just need some configuration, customization and support. Developing getting simpler to becoming just config anyway. We're already seeing this, you dont need to know anything about pointers any more, just hooking up libraries.

The fact that I can get a basic web app up in an hour rather than days does not mean that I only work an hour per week, it means that I can spend my time building much more complex applications.

Re: Google IT Support Professional Certificate

#76

Post by PascLeRasc »

sigstoat wrote: post #27
Kephael wrote: post #17

Earlier quoted context omitted.

Sure you can, just move most of your computing resources to the cloud and let Amazon manage hardware maintenance.

office workers still have computing devices on their desks, keyboards monitors, mice, printers, label printers, scanners, voip phones, switches, routers, access points, sip callboxes on the doors, projectors, access control systems, etc. maybe the office will finally go paperless this decade, and a couple of those will go away. they'll just be some new IoT fuckery to contend with.

Let's also not forget that Windows 10 will keep a lot of people employed locally to issue BIOS patches and diagnose BSODs.

Re: Google IT Support Professional Certificate

#77

Post by kevin2r »

freehunter wrote: post #43
kevin2r wrote: post #2

How this certification program compares to CompTIA A+ ?

A+ covers IT support and touches a tiny bit on networking, Windows admin, and basic hardware. This course seems to be pretty comparable, but it also covers writing Ruby code, managing Chef, and using Git. Of course another big difference is this course teaches you exactly what you need to know, while CompTIA leaves it to third-parties to write the training materials independently from the courses, so you're reading a…

Happy that it covers writing code for automation. I have automated some tedious tasks at my current job, it saves hours of frustration and boredom.

Re: Google IT Support Professional Certificate

#78

Post by rb808 »

rurp wrote: post #75
rb808 wrote: post #31

Earlier quoted context omitted.

Especially as I think many dev jobs will disappear. More free, open source platforms that are powerful and free but just need some configuration, customization and support. Developing getting simpler to becoming just config anyway. We're already seeing this, you dont need to know anything about pointers any more, just hooking up libraries.

The fact that I can get a basic web app up in an hour rather than days does not mean that I only work an hour per week, it means that I can spend my time building much more complex applications.

Depends on who's paying, if the client only needs a basic web app - we just need the support guy.

Re: Google IT Support Professional Certificate

#79

Post by bluthru »

dexwiz wrote: post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

>IT Support will replace factories in Middle America.

Hardware continues to be more reliable, more integrated, and cheaper. For most office jobs something like Chrome OS or iOS would be sufficient.

Post reply on HN