The strange part of the story is that it took so long to download that the next day I went and bought the game (Battlefield 4) from the shop and brought it back home and installed it and started playing it, all whilst the original purchase from the PlayStation store was still downloading.
I ask Sony if they would refund the game that I bought from the PlayStation store given that I had gone and bought it elsewhere from a physical store during the download and they said "no".
So I never want to buy from the PlayStation store again.
Why would Sony not care about this above just about everything else?