They should also sell knives and other kitchen tools.
Lastly, these meal providers should have an app with a running timer that gives directions while you cook. For instance, 'while onions are sauteing, wipe cutting board and crush garlic' --- just like a GPS but for cooking.
The major hurdle for these services is that there is still a certain level of skill assumed -- but if they aren't teaching these skills, the consumer doesn't really come off any better.