Google used to be pretty bad at this too, but they seem to have their act together these days. It's not an easy problem. But yeah, when I go to use a Microsoft service online it's always a crapshoot, and certain products require either a personal account or a work account. Syncing OneNote is a confusing mess because of this. And don't get me started on Lync/Skype for Business...
Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
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Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#72Try using Skype for business... Your chat history is gone when you switch to another app and is not even saved on a PC. It's always the question if a chat ends up on your laptop of mobile. You frequently miss chats or have a "you missed a chat" email, even though you were logged in. It is an insanely poor product. I guess it's not where their focus is. It could easily be a Slack alternative except that it is so bad.
I have such a passionate hate for S4B. This also happens to me, and the logging options mentioned below being enabled don't make a reliable difference: the logs don't always save!
Additionally, group chats often split in to two windows where the conversation suddenly continues in a second thread even when no one joined/left... and then you try and reply and it jumps to another conversation on its own.
People in my office have recorded this because it's so obtuse and unbelievable.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#73Earlier quoted context omitted.
Google does the same thing when a customer previously used their own "branded" email for Google services, and then switches to use G Suite (formally Google Apps). Every login will prompt to select the organizational account, or the personal account. Not sure why only MS is being called out for it ... they probably modeled their system after Google.
That's not what Google does. (Edit: It sounds like Google used to do this. I switched to G Suite very recently and did not end up with an account in this state.) If you have an existing joe@example.com Google account and then sign up for G Suite as the owner of example.com, what happens is the old joe@example.com account gets divorced from its email and given a new temporary name. You can then change it to a new @gma…
> That's not what Google does
I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too.
Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yCI/A...
Which is very similar to Microsoft's UI for it : https://docs.microsoft.com/en-us/azure/active-directory/medi...
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#74Shit like this is why I don't use anything from them. There are probably 15 or so different accounts for me in their DBs, which I will never even attempt to use again. Life is too short to put up with managing other people's CRM for them.
Apple is actually getting close to this bad, too, and in some ways, worse.
I gave my mother my old iPhone over a year ago. It was wiped, and we set it up with the 'family' whatsit. For reasons I won't go in to, at some point, I ended up giving her my Apple ID password to fix a problem when I couldn't do it.
Ever since then, something has periodically decided to sync a random assortment of things. It isn't consistent, temporally or in terms of what it syncs. (I'm very anti-cloud-service; I don't use online backup, sync or cloud docs or any other sync services from Apple. I think my other uses the backup, but nothing else, because the phone is her only Apple device.)
A few months ago, her contacts ended up splattered all over mine. I deleted them, it happened again a few days later, this time just a random assortment of them.
Yesterday, my call logs ended up on her phone.
Short of asking her to wipe the phone again, I don't know how to make this crap stop, but I'm sick of it. Seriously considering going back to a feature phone; everyone making modern phones appear to (a) make it impossible to have a self-contained phone without your personal life smeared across multiple companies' servers, and (b) be too incompetent to actually smear my personal life across their servers without fucking it up.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#75this is not even touching on the security issues that arise from the fact skype does not support 2FA and the merged legacy accounts remain vulnerable.
What do you mean?
If you have a outlook.com email, a merged a legacy skype account, and 2FA, what is the attack method that can be used against you?
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#76I love that I can't sign up for Azure services because i need a "real" phone number and no, VOIP numbers like google voice, Microsoft's own Skype or even my actually land line (which is through my ISP and apparently classified as VOIP) won't work. I don't have a mobile phone so that's fine, I can get texts on Google Hangouts or Skype but their account software refuses to send the verification texts to those numbers.…
This may be enough (receive SMS without a phone) if you're desperate for Azure or other account:
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#77Android still does not support logging in with accounts created by signing in with Facebook, despite dozens of support threads and complaints... in case anyone at MS reads this, it sucks.
Why on earth would you want to sign on using facebook? Not saying this isnt a bug, but what is the use case sceneraio?
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#78Similar hate post coming from me soon. I have an MSA & Office 365 (Azure AD) login using the same email. I use my MSA to login to my Surface, but now, all the sudden, I can't setup Outlook to connect to my O365 email. Their solution: rename your MSA. My response "no freaking way... no telling how much stuff that's going to break as I've used that MSA for over a decade".
And then I read your post today... I'm glad I closed my Surface and went back to my MacBook last night...
Ref: https://techcommunity.microsoft.com/t5/Outlook/Can-t-connect...
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#79Google drive also has extremely frustrating multi-login issues. It frequently forces me to log out of all accounts in order to correctly access drive on a specific one. It's entirely random whether it works or not. It's just infuriating.
This drives me crazy. My business partner insists on using Google Drive. So I go along with it. But not being allowed to access my Drive while being logged into other Google accounts is so annoying.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#80Earlier quoted context omitted.
That's not what Google does. (Edit: It sounds like Google used to do this. I switched to G Suite very recently and did not end up with an account in this state.) If you have an existing joe@example.com Google account and then sign up for G Suite as the owner of example.com, what happens is the old joe@example.com account gets divorced from its email and given a new temporary name. You can then change it to a new @gma…
> That's not what Google does I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too. Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yC…
Hm, maybe I just divorced my personal account early on and forgot about it. I remember it being frustrating. Does Microsoft not allow you to do this?