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1) Remade website to be more professional looking, faster, more focused towards SEO, mobile friendly. I could write many pages on this :) but following online guides will get you in the ballpark 2) Started writing interesting content. Truly good content is a PITA and you need to be a decent writer to make something compelling, but our first good article got us more traffic than the entire site with over 100 content p…
This is good stuff. I feel like a lot of these strategies could be used with small bootstrapped businesses with some tweaking. Especially #5, appearing legit is too often ignored in smaller businesses.
#5 is a killer for so many places, maybe the most common big mistake. This is one place where "fake it till you make it" is absolutely mandatory for success. Selling yourself as a "freelancer" devalues everything you do. Selling yourself as a startup is similarly dangerous. Having the cutesy small business/startup vibe might sound appealing to customers and the valley but it makes you look disorganized and unstable to big successful businesses. These are the very customers willing and able to throw lots of money around.
I cringed at GitLab's unnecessary transparency recently because it makes their vulnerability and management missteps all more apparent. Their mistake is the kind of shit where the better choice from a business perspective is to be reasonably honest then give all your customers a free month or two so they stop talking about it. Their absolutely transparency exposes a lot of internal politics and missteps, especially mentioning people by name, A HUGE no-no in any kind of big business. If I was fortune 500, hell even INC 500, I would run away as fast as possible.