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Amazon Go

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Re: Amazon Go

#71
post #10

Technology aside, shoppers are going to feel so weird doing this at the beginning. There's already social anxiety when people pay for things and walk past a security guard, or a security barrier. Whether it's an airport, or a clothes store, or a ticket barrier, there's always a nervousness about being called out. It's bad enough in the Apple Store where you can pay and walk out, this will take some real getting used…

I'd worry a little about shitty reception on my phone meaning I'm actually shoplifting without realizing it.

Re: Amazon Go

#72

Companies have been discussing "checkout-less" stores since forever, but nobody has been brave enough to do it due to the perceived threat of shoplifting. And while shoplifting is a legitimate threat, are non-shoplifters going to be turned into shoplifters without a checkout? Are normal shoplifters stopped by checkouts? These are the core questions, and until it is tested nobody will know for sure. Target is getting…

Even if they gain more shrink/ loss by having customers scan their own items, the reduction in employee labor is almost certainly worth it.

Re: Amazon Go

#73

Do they really need "Computer Vision" and "Deep Learning Algorithms" just to scan a product and assoc it with your id? The AI meme is getting ridiculous. PS: I love how the video is based on the US and displays a multicultural, young and health conscious folk, yet not a single obese person is shown :) And how the protein section has chicken, beef and tofu, but no pork products :))

If you simply watched the video instead of trying to find a range of shit to complain about in it, maybe you'd notice customers are not scanning anything.

The difference between scanning and not scanning is pretty important.

https://xkcd.com/1425/

Re: Amazon Go

#74
post #43

I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it. I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going... All that said, this is fantastic and excitin…

I really wouldn't trust 'picked up off the shelf' detection, not without the whole thing looking like a giant vending machine. RFID tags on products probably works better.

Re: Amazon Go

#75
post #41

Earlier quoted context omitted.

In the UK, Tesco have been running a 'Scan as you Shop'[0] thing for a couple of years now. Customers pick up a scanner as they enter, scan their items as they go into their cart, and they have special checkouts which read your scanner. There's a random chance that your scanner will be audited by a human against the contents of your shopping cart. Usually the first time you use it, then it backs off. [0] http://www.t…

Sounds great if it's not as unbelievably user-hostile as the self checkout machines. Those things are just total crap, every one I've ever tried.

Once I got the hang of it, I've had almost zero problems with self-checkout machines

It's usually one of two things: a purchase that must be approved (either alcohol or some medicine) or scanning the single item barcode of a multi-item

Re: Amazon Go

#77

Earlier quoted context omitted.

Insurance companies will love it the most.

explain

They always try to get me to punch in my loyalty card when buying (only) tobacco even though you don't get points on the purchase. It's made me wonder what they're doing with that data, and selling it to insurance companies came to mind.

Re: Amazon Go

#78

Companies have been discussing "checkout-less" stores since forever, but nobody has been brave enough to do it due to the perceived threat of shoplifting. And while shoplifting is a legitimate threat, are non-shoplifters going to be turned into shoplifters without a checkout? Are normal shoplifters stopped by checkouts? These are the core questions, and until it is tested nobody will know for sure. Target is getting…

I actually read this completely differently with regards to shoplifting. How can you shoplift when you have multitudes of cameras watching your every movement and automatically assigning to you any products you take off the shelf? This is the dream anti-shoplifting system; it's automated loss prevention personnel.

So, you're saying your non-member friends have to wait outside if you decide to pop into Go for a few items.

Re: Amazon Go

#80
post #41

Earlier quoted context omitted.

In the UK, Tesco have been running a 'Scan as you Shop'[0] thing for a couple of years now. Customers pick up a scanner as they enter, scan their items as they go into their cart, and they have special checkouts which read your scanner. There's a random chance that your scanner will be audited by a human against the contents of your shopping cart. Usually the first time you use it, then it backs off. [0] http://www.t…

Sounds great if it's not as unbelievably user-hostile as the self checkout machines. Those things are just total crap, every one I've ever tried.

That's surprising to hear. I love them (at normal grocers, not Sam's Club) because I find I am faster at scanning and checking myself out than at least half of the cashiers I encounter.
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