Good riddance, a vile site full of self appointed internet police with handpainted badges with a sense of importance They falsely flagged a a website I ran a while back (social media management tools via approved APIs) as: pharmacy, scam and spam. Due to this mails from our server were not getting through. I tried contacting saying they are all false. They updated saying we sold facebook likes and fake followers. We…
Among other things, I manage a bunch of mail servers and I keep a close eye on them. I "blacklist" IP addresses of "misbehaving senders" pretty often and the rejection messages provide a way for the sender to get in touch with us. This way, we can work with them to rectify whatever problem caused them to be blacklisted by us -- many times it's that an e-mail account was compromised and used to send out spam.
I can't even begin to count how many times I've had administrators of other mail servers swear to me that they have NEVER sent out any spam whatsoever (or similar statements) and that blacklisting them is a mistake and absolutely 100% our fault.
Except that, in every case, I, personally, have looked at every single message, determined it was spam, tracked down where it came from (verifying Received: headers against Postfix logs), and manually added the IP address to our list. In addition, the first time it happens they don't even get prevented from sending mail to us; only upon the second incident are messages rejected.
Thus, for someone to say that they know absolutely positively 100% without a doubt that their server never sent us spam just makes me laugh because I know that not only did they send us spam but, as a matter of fact, they've done it at least twice!
So, like I said, I want to believe you but I'd want to hear it from the other side before making a conclusion. There's always another version of events and experience has shown me that it's usually drastically different.