Earlier quoted context omitted.
Yeah I don't think the common consumer thinks that the leap from a regular Android or Apple smartphone to something 'more open' is the leap from a horse-drawn carriage to an automobile. That's fantasy thinking.
You seem to be misinterpreting the implication. The implication is that the consumer would never ask for what they actually want, because the consumer can't even conceive the possibility of what they really want being available. Ask an exercise, ask yourself this: if you could offer every iPhone or Android shopper the choice between their current OS, and an otherwise exactly identical one that just wasn't listening t…
You were reading something on your phone, switched to a different app for 3 seconds and then back, and now it's an error page because you're in a poor cell coverage area but the device is nefariously aggressive at unloading apps to try to eek out a marginal advantage on battery life reviews. Worse, for well-behaved apps that actually degrades battery life because having to reload the app requires the device to do more work than letting it stay idle in the background.
Separate the software from the hardware and you don't have to worry about that, because they can mess up the stock image however they want for the reviews and you just have someone replace it with a version with those bugs removed.