Earlier quoted context omitted.
I used to be a data analyst at a Big 4 management consultancy, so I've seen an awful lot of this kind of thing. One thing I never understood is the inverse correlation between "cost of product" and "ability to do serialisation properly". Free database like Postgres? Perfect every time. Big complex 6-figure e-discovery system? Apparently written by someone who has never heard of quoting, escaping or the difference bet…
"Enterprise software" has been defined as software that is purchased based on the decisions of people that will not use it. I think that explains a lot.
Any time we were allowed to actually test one of the "enterprise" platforms, we'd break it in a few minutes. And I don't mean by being pathologically abusive, I mean stuff like "let's see if it can correctly handle a UTF-8 BOM...oh no, it can't".