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Apple's Software Quality Crisis

eliseomartelli.it

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Re: Apple's Software Quality Crisis

#691

Post by saagarjha »

AlotOfReading wrote: post #411
markus_zhang wrote: post #393

Earlier quoted context omitted.

I wonder how can I join MSFT or Apple just to fix stuffs? Don't care about salary as long as it's on par with my current one.

That's not how Apple works. You'd be given requirements specific to your team and expected to implement them. End of story. You wouldn't be empowered to seek out other teams and fix their stuff (or even necessarily talk to them). It's deliberate and intentional to have very few people with that cross-functional power.

There are power/perf teams at Apple that have this as their core job responsibilities

Re: Apple's Software Quality Crisis

#692

Post by porridgeraisin »

SR2Z wrote: post #686
mamonoleechi wrote: post #650

Earlier quoted context omitted.

> why couldn't I just regain control from the AppleID that had been logged in for years from the phone? Maybe Apple is doing this in an automated way to prevent people using several accounts for storage. On Google Drive, if you run out of space, you can create a new account, and switch when needed.

> Maybe Apple is doing this in an automated way to prevent people using several accounts for storage. And Apple's attempt to stop people from "stealing" a few dollars a month in storage somehow justifies bricking a $1000 piece of hardware? Google doesn't care, because Google has WAY better anti-abuse features which cost money and so has weighed the risk of the "Google carelessly wrecks someone's online identity" head…

Yeah personally speaking I created a separate account just for my WhatsApp backup, but once that breached 15GB as well... I caved and bought the 100GB google one plan.

Re: Apple's Software Quality Crisis

#693

Post by saagarjha »

habosa wrote: post #576
swat535 wrote: post #212

It's not just Apple guys, it's everywhere. Software quality has seriously declined across the board, from Spotify to Slack to core operating systems like Windows and macOS. I think a major factor is corporate culture, which largely ignores software quality. Another issue is that many engineers lack a solid understanding of CS fundamentals like performance, security, and reliability (perhaps this is why many are not a…

This. I’d like to hear from the HN comments. Does anyone here work for a modern and popular software company (something I might have used recently) and think that the software they make is really and truly bulletproof? Like no backlog of hundreds of unfixed bugs and polish items that won’t stop growing? I don’t think I have met anyone who works at one of those places yet. I’d like to.

The SQLite people post here sometimes

Re: Apple's Software Quality Crisis

#694

Post by Cupprum »

ohgr wrote: post #31

I would disagree with the conclusion. It sounds like a faulty line of hardware on the M2 Air then. My partner is the IT manager at a school where they have over 1000 iPads (10th gen) deployed with iOS 18 and there are no reported issues like this. We ourselves have iPad Pro M2's without these issues which we both use all day every day. Our kids have 3x 10th gen iPads too. No issues. YMMV but they just work for us and…

It is a software issue, I also have the same issue on my M2 pro.

The issue is, that each new line you draw, gets added to a group. This will start causing lagging at some point of time.

If I highlight my whole screen in Notes or Freeform and use the `separate` tool to remove all things from the group. The lagging immediately stops. You can read more about this here [1].

Apple has many issues with “scalability” like this. Another one for instance is the imessage and its replies. If you use them too much (50 replies to message or more) it start not rendering some of the messages.

This suggests a type of culture, where things are important to look nice in demos, but are not actually usable daily.

1: https://www.reddit.com/r/ipad/comments/zqh5rt/ipad_glitching...

Re: Apple's Software Quality Crisis

#695

Post by eliseomartelli »

mrkpdl wrote: post #604

Just a note to say that I have the exact same issue as the author in Freeform on my 13 inch iPad Air. It heats up to the point that the screen dims, and then dims again and the iPad is uncomfortable to hold. It doesn’t take long for this to happen either. In contrast, the iPad does not overheat when painting for extended periods in procreate.

Author here, incredible how much more demanding applications (at least on paper) don't suffer from the same pitfalls of Apple's native apps.

By the looks of it, it's a widespread issue.

Re: Apple's Software Quality Crisis

#696

Post by walterbell »

kazinator wrote: post #417

My work Macbook sometimes drops random characters from the lock screen password input. You hit a key and a black dot does not appear; the password is consequently rejected. It's not exactly this: https://apple.stackexchange.com/questions/458099/macos-lock-... The system is not lagging at all. It's not this: https://mjtsai.com/blog/2023/08/29/mac-wont-accept-correct-l... It's a bit like this, but only for the system p…

Surveillance cameras and WiFi sensors of keystrokes will be disappointed when this is fixed.

Re: Apple's Software Quality Crisis

#697

Post by joemanaco »

This is not only an Apple problem. Most software developed today is in a terrible state. What boggles me the most is that how users are immune against it - it's so normal that software doesn't work or has bugs that most users don't even get upset - it's just the way it is. It's software - what can you do? :(

Re: Apple's Software Quality Crisis

#698

Post by eliseomartelli »

punnerud wrote: post #637

I have been reporting several bugs through the Feedback app you get access to when you are part of the beta program. There is to many menus and no search option to find the right “department” to report to, so I have almost stopped giving feedback on bugs. I guess the fixes have to start there first.

Author here, I used the Apple's Product Feedback page[0] countless times, I don't have the Feedback app since I'm running the _stable_ builds of all their OSes.

[0] https://www.apple.com/feedback/

Re: Apple's Software Quality Crisis

#700

Post by latexr »

yalok wrote: post #685

This has been going on for years. I used to do a lot of iOS development, and have an eye for bugs. Almost every Apple app/service has been regressing in quality. Take basic functionality - a phone app (calling). After certain audio sessions use (calling via WhatsApp) I can’t make regular calls over cellular - the UI app immediately cancels the call. Only reboot helps. Or notes - for many years/iOS versions, they live…

> Sometimes I’m so frustrated, and thinking of my options - it’s either move to Android, or go get hired at Apple with a mandate to fix bugs in various products…

Those aren’t options, they’re fantasies. Like dreaming of suing out of existence a company that wronged you, or fixing the world by ruling it, or winning the lottery without playing.

Android isn’t perfect either, it’s a different set of frustrations. And why would Apple ever need to hire you for that specific task, do you really believe there aren’t engineers inside just as frustrated as we are?

The way I see it, the yearly release cycle is to blame. No one inside the company has time to do anything properly anymore. Features are announced and rushed every year, and we’re reaching the point where by the time something which was announced at a WWDC is out of beta, we’re preparing for the next one.

What these companies need to do is slow down and stop chasing every shiny thing. You know, like Apple used to do with macOS. Tim Cook needs to go.

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