Earlier quoted context omitted.
On the one hand it is indeed disappointing that nobody would help you with this. On the other hand, there's a more pro-active role you could have played yourself in this as well. "When everybody is responsible, nobody is" - what often helps is specifically asking people, by name, to sit down with you for a bit and help you get through it. In fact, there are many social group situations in which asking specific people…
I like that the problem is remote specific, and the first image you have is “asking people, by name, to sit down with you”. Your image is nit wrong, but a symptom of how we can be hardwired for physical proximity. Otherwise, a common issue for a team with colocated workers mixed with remote workers is a facility to ignore calls and messages. Central people get easily overworked, interrupted and drown into tsunamis of…
(Note that being remote in an otherwise physical team makes this significantly more complicated as well.)