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An update on recent Claude Code quality reports

anthropic.com

681–690 of 778 posts

Re: An update on recent Claude Code quality reports

#681

This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency. They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed. I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending o…

Eh :) Let's not forget the humans on the other end of this.

One of them was a bug that didn't present itself until after an hour of usage.

Re: An update on recent Claude Code quality reports

#682

This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency. They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed. I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending o…

Time is finite and regression testing always gets punted to the back of the line when humans are excited. This simply reveals a staggering level of humanity.

> This simply reveals a staggering level of humanity.

Pretty embarrassing for an AI company. Surely AI should be doing their regression testing?

Re: An update on recent Claude Code quality reports

#683

This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency. They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed. I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending o…

About 20 years ago I maintained a shop floor control client/server application. I asked my manager why we didn't have any independent Q/A. He said we didn't need any testers because we have 500 in the building.

Wild west days then.

Looks like we are back.

Re: An update on recent Claude Code quality reports

#684

This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency. They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed. I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending o…

Eh :) Let's not forget the humans on the other end of this. One of them was a bug that didn't present itself until after an hour of usage.

Seems like that would be trivial to test?

Re: An update on recent Claude Code quality reports

#685
post #274

Earlier quoted context omitted.

So to defend a litte, its a Cache, it has to go somewhere, its a save state of the model's inner workings at the time of the last message. so if it expires, it has to process the whole thing again. most people don't understand that every message the ENTIRE history of the conversion is processed again and again without that cache. That conversion might of hit several gigs worth of model weights and are you expecting t…

It seems like an opportunity for a hierarchical cache. Instead of just nuking all context on eviction, couldn’t there be an L2 cache with a longer eviction time so task switching for an hour doesn’t require a full session replay?

Living where? If it's in the GPU, then it's still taking up precious space that could be used for serving other sessions. If it's not in the GPU, then it doesn't help.

Re: An update on recent Claude Code quality reports

#686

This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency. They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed. I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending o…

About 20 years ago I maintained a shop floor control client/server application. I asked my manager why we didn't have any independent Q/A. He said we didn't need any testers because we have 500 in the building. Wild west days then. Looks like we are back.

Back implies we ever left.

Re: An update on recent Claude Code quality reports

#687

"On March 26, we shipped a change to clear Claude's older thinking from sessions that had been idle for over an hour, to reduce latency when users resumed those sessions. A bug caused this to keep happening every turn for the rest of the session instead of just once, which made Claude seem forgetful and repetitive. We fixed it on April 10. This affected Sonnet 4.6 and Opus 4.6" This makes no sense to me. I often leav…

Hey, Boris from the Claude Code team here. Normally, when you have a conversation with Claude Code, if your convo has N messages, then (N-1) messages hit prompt cache -- everything but the latest message. The challenge is: when you let a session idle for >1 hour, when you come back to it and send a prompt, it will be a full cache miss, all N messages. We noticed that this corner case led to outsized token costs for u…

At least for me, option 2 seems far favorable to the others. Give me the info, then let me decide.

Re: An update on recent Claude Code quality reports

#688
post #382
post #333

Earlier quoted context omitted.

Another way to think about it might be that caching is part of Anthropic's strategy to reduce costs for its users, but they are now trying to be more mindful of their costs (probably partly due to significant recent user growth as well as plans to IPO which demand fiscal prudence). Perhaps if we were willing to pay more for our subscriptions Anthropic would be able to have longer cache windows but IDK one hour seems…

That doesn’t make sense to pay more for cache warming. Your session for the most part is already persisted. Why would it be reasonable to pay again to continue where you left off at any time in the future?

It may be persisted but it is not live in the inference engine.

Re: An update on recent Claude Code quality reports

#689

Earlier quoted context omitted.

What they mean when they say 'cached' is that it is loaded into the GPU memory on anthropic servers. You already have the data on your own machine, and that 'upload and restore' process is exactly what is happening when you restart an idle session. The issue is that it takes time, and it counts as token usage because you have to send the data for the GPU to load, and that data is the 'tokens'.

Wrong on both counts. The kv-cache is likely to be offloaded to RAM or disk. What you have locally is just the log of messages. The kv-cache is the internal LLM state after having processed these messages, and it is a lot bigger.

I shouldn't have said 'loaded into GPU memory', but my point still stands... the cached data is on the anthropic side, which means that caching more locally isn't going to help with that.

Re: An update on recent Claude Code quality reports

#690
post #677

Earlier quoted context omitted.

Think of it like this: Anthropic has to keep a full virtual machine running just for you. How long should it idle there taking resources when you only pay a static monthly fee and not hourly? They have a limited number of resources and can’t keep everyone’s VM running forever.

I pay $5/mo to Vultr for a VM that runs continuously and maintains 25GB of state.

It does not. It just has a fast way to give you the illusion it "runs continuously" with 25GB of warm memory.

Tbh, I'm not sure paged vram could solve this problem for an (assumed) huge cache miss system such as a major LLM server

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