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Do not download the app, use the website

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Re: Do not download the app, use the website

#681

Earlier quoted context omitted.

The author is not contesting that the app experience is better. Yeah, the web experience is worse -- because the product people are treating the entire web presence as a _marketing surface_ for the app. So, the web version is basically an ad for the app. This is true of Reddit, Yelp, and others. How could it not be worse? It's too bad because it's not like the web is incapable of providing a beautiful ux for those pr…

> It's too bad because it's not like the web is incapable of providing a beautiful ux for those products. I’ve never seen a web app I was happy with being a web app. I understand that a lot of people prefer web-based tools but a lot of us cannot stand them and try to get our work out of the browser as much as possible because we dislike the UX of the browser platform.

G maps is surprisingly doable. Been using it as a web app for years now whenever my main map app CityMapper fails.

Re: Do not download the app, use the website

#683

Earlier quoted context omitted.

Like the other posters you are giving reasons why people will not switch to alternatives, but you are failing to argue why people are stuck using an app that provides no value.

for one, it's a nice little icon on the desktop of their device. you click it, and it launches the very thing you are looking to do. a browser means you have to click to open the browser. then you have to type the specific URL which is already something way more demanding than clicking the single icon even if they do remember the URL. for another, devs are definitely making the web experience subpar which has been me…

>how many more reasons do you need?

One. Because I don't believe one exists. The reasons you gave of it looking nice and accomplishing something the user wants to do provide value to the user.

Re: Do not download the app, use the website

#684

Earlier quoted context omitted.

>You described the majority of those as being about the perception of value rather than value. Which is why they weren't useful to bring up.

No, the difference between value and perceived value was pretty much their point.

I see perceived values as more of a multiplier. If an app had 0 value, 0 times anything is still 0. You can't take hostages over something with no value. If people didn't value their life it wouldn't work, similarly if people saw 0 value in an app they wouldn't use it.

Re: Do not download the app, use the website

#685

Earlier quoted context omitted.

> Those apps are universally hated because of it. Maybe they are hated by nerds on reddit and hackernews. I gather most people are just using the apps and have no idea how they’re built.

> I gather most people are just using the apps and have no idea how they’re built. They may have no idea how they are built, but they do notice how janky and out of place they are. Take for example Microsoft Teams, have you ever met anyone who actually likes that app? It's insane that a simple chat app uses well over a gigabyte of RAM. It's absurd that one of the biggest software companies in the world can't seem to…

Teams is one of the worst apps I ever had the misfortune to use. But that is no fault of electron. Slack was built with electron and it's night and day difference to Teams.

Re: Do not download the app, use the website

#686

I don't offer a native app for my business. We have a PWA. It works great on mobile. Yet users keep asking for an app. They're so conditioned to look in the app store now. I keep having to tell them to just pin the website to their desktop. Just a couple taps. All good. I don't need or want their data. It's a liability. They pay a monthly subscription. I want their money. Not their data.

Just don't collect any data. Having an app doesn't mean you need to collect any data.

I don't have the time to build a native app that will constantly be out of feature parity with the web app.

I also work for a large company and we can't keep all the apps in sync even with thousands of employees. It's just dumb.

Re: Do not download the app, use the website

#687
post #555

I don't offer a native app for my business. We have a PWA. It works great on mobile. Yet users keep asking for an app. They're so conditioned to look in the app store now. I keep having to tell them to just pin the website to their desktop. Just a couple taps. All good. I don't need or want their data. It's a liability. They pay a monthly subscription. I want their money. Not their data.

Are you leaving money on the table or is your business in such a niche that people will jump through hoops for the results?

Both. I'm a one man shop. Not sure how many customers I've lost for not having an iOS app but I'm not positive it'd be a net ROI either. It is niche but not so niche that I don't have a few competitors. If an app is a must have ... It might be better to lose that customer and focus on the parts that set me apart to win others.

Re: Do not download the app, use the website

#689
post #625

Earlier quoted context omitted.

> Those apps are universally hated because of it. Maybe they are hated by nerds on reddit and hackernews. I gather most people are just using the apps and have no idea how they’re built.

> I gather most people are just using the apps and have no idea how they’re built. Because people who develop these only care about one thing: ease of development. They couldn't care less about what users say, and if they cared they wouldn't understand users, because users don't use terms like "latency", or "startup time", or "lag".

Do you have any idea of the software development cost? You may care about your users all you want, maintaining web app and its desktop native counterparts (would you like distinct windows/linux/macos versions?) may be completely unaffordable.

Re: Do not download the app, use the website

#690

Earlier quoted context omitted.

This. I dislike most mobile websites as much as I hate the mobile apps. So to pick my poison, I have a formula. - Banking: Install it on a different android profile because my websites forces me to use the App one way or the other anyway. - If the site uses an existing open protocol to interact (IndieWeb, Fediverse, etc), use a non-browser/non-electron app that can handle multiple instances of such protocols. - If no…

I honestly hate PWAs. Last time I tried it, I realized I couldn't open a link in a new tab. Some people tried to make me use the PWA instead of browsing the website, but to me, it just makes my life harder.

On desktop you can, but it opens the tab in the browser.
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