681–690 of 836 posts
How come no one is mentioning that the source of all this traffic was the downloading of an mp3 that the OP probably doesn't own rights to distribute?
Netlify charge $55 per 100GB for overages on their starter plan. Keep in mind that they’re being billed by their provider at 95th percentile billing. That means they have ports running at say 100 gigabits per second and have a commit of say 50 gb/s and they’re billed a flat rate for that as long as they don’t go over. Because they’re billed 95th percentile they can spike their connection traffic massively for 5% of t…
Netlify CEO here. Our support team has reached out to the user from the thread to let them know they're not getting charged for this. It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact. Apologies that this didn't come through in the initial support reply.
Sure, this instance was resolved, but it's also the top post of the last month. Who honestly things it would be the same outcome if not for going viral...
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There are only two questions everyone have: 1. Would Netlify forgive the bill if this didn't go viral? 2. How do you plan to address this issue so that it never happens again? Everyone here knew someone from Netlify would come and say OP wouldn't have to pay. That was a given. Now we want to know the important answers.
1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages
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Vercel will happily tell you how much you are spending in pretty much realtime as it sails past your budget
OP is right though, realtime alerting is non-trivial to build. It looks us a lot of work at Vercel to get right. We also offer budgeting options where you can set spend limits now, too.
I just had a look at the billing screen and I can see notifications but not budgeting options (on the Pro plan). Ideally I'd like to monitor/configure spend per deployment as some of our sites have big sales which can = big fees. Is this possible?
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1. Yes. We've forgiven lots and lots of bills over the last 9 years and they haven't gone viral 2. While I've always favored erring towards keeping people's sites up we are currently working on changing the default behavior to never let free sites incur overages
Do we have anything more binding than your word to rely on? From what I see you could change this policy tomorrow unilaterally and we would have no recourse.
I wouldn't think it's a binding policy at all, because the billing procedure (automatic full bill, manually discounted bill, etc.) would follow it if it were. More of a procedure.
Normally it should just stop serving the bandwidth once the limit hits, just like when you max out your credit card, it just gets declined, they don’t charge you forever just because someone else is abusing it..
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Any cloud platform should have a spend-stop amount built in. i.e. if I know I average $10 a day, I should be able to put in a "If it hits $50, email me and take it offline". Of course the opposite problem is then people setting that limit too low but since the user defines the limit that's on them not you. This is one of the reasons I still in 2024 rent physical boxes and run the modern stuff on top of them directly,…
This is something I really like about Nearly Free Speech.net. Their model is that you deposit funds up front, and they will deduct from those funds as you use services. It helps that they actually are nearly free so that a single $20 deposit can last for months or years in many cases. It's bizarre to me that more services don't support billing this way, since there are tons of situations where I would much rather hav…
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Yeah Like wtf is wrong with that? Are people just to lazy to check what the conditions are when exceeding traffic? I'd never ever sign up for anything that just keeps charging...!?
But then where would you run a small hobby project that you'd like to run in the cloud? I have some small stuff I'm running on Google Cloud Platform, and honestly I'm scared of the same thing happening to me because there's no easy way to set a limit. But AWS and Azure have the same policy. (In my case, I'm looking for somewhere I can easily deploy a set of ~5 Docker containers, they don't need to scale up, and it's…